Starbucks

Located in New York, New York

Address: 4001 Broadway, New York, NY 10032, United States

Phone: +1 917-521-0342

Rating: 4

Services

Delivery
Takeaway
Dine-in
Great coffee
Great tea selection
Breakfast
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Wheelchair-accessible car park
Coffee
Organic dishes
Prepared foods
Quick bite
Small plates
Breakfast
Brunch
Lunch
Dessert
Toilets
Wi-Fi
Wi-Fi
Casual
Trendy
Family friendly
LGBTQ+ friendly
Tourists
Transgender safe space
University students
Usually a wait
Accepts reservations
Debit cards
NFC mobile payments
Credit cards
Good for kids

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-08-22 - Rating: 5)
This is my second day visiting this location and I’m extremely satisfied with the service here. The staff embodies what I remember of Starbucks… great service with a smile! The food and drinks are on point at this location and it’s clean!

Review 2 (2024-07-10 - Rating: 5)
Just stopped in to this Starbies after a day in the city. The baristas were super-friendly and polite! One of the best experiences I’ve had at a Starbies! Only drawback was a smallish location so no seating, but that doesn’t detract from the comfortableness of the location. Thanks!!

Review 3 (2024-03-20 - Rating: 4)
Theyre generally pretty good about getting orders made quickly and accurately. The only thing is that the recent renovation removed all the seating, so its just a place to mill about waiting for your order and nothing more. Its a little sad since its right by the medical campus and the Armory, with visitors, med students, and runners who used to hang out here, and now it seems kind of sad without that vibe.

Review 4 (2024-09-07 - Rating: 5)
Service was super slow and they got my order wrong but the drinks were good and the facility was clean.

Review 5 (2024-12-11 - Rating: 5)
Hey its Starbucks, the place smells amazing, and the staff is friendly. Fast service, even with the crowd...the display showing statis of your order is handy. Really appreciate the friendly with a smile staff.

Review 6 (2023-03-26 - Rating: 5)
They sent exactly what I ordered. Most of the time I go personally to get my decaf coffee

Review 7 (2022-06-14 - Rating: 5)
I cant get enough of Starbucks it is my go-to place. I gotta put myself on a budget because I can spend in a paycheck about $125 I am loading every 3-4 days $25

Review 8 (2022-09-20 - Rating: 5)
This is a really nice Starbucks location, but be prepared to wait a bit for your order! In my experience, they’re always super busy. But, I’m still giving 5-stars because the staff here are super nice & my order has always come out perfect with each visit. Your coffee is worth the short wait, promise!

Review 9 (2024-10-24 - Rating: 5)
The quality and speed of service is excellent even though its very busy.

Review 10 (2022-05-04 - Rating: 5)
They know my name they know my special order I just love em here. #FeelingimportantThe welcoming of the staff and the soothing Melody of the music makes this #Starbucks a devine experience.Worlds greatest Baristas #Chrissy #Danny #Emanuel #Maria #Nova #Peter #GrrRaimy #Sabrina #Shanty #Sykler #Tanner #Ken #Kenya offering EXCELLENT CUSTOMER SERVICE for the best day ever. #Starbucks Bway &168th warm inviting. I LOVE FOOD!

Review 11 (2021-12-19 - Rating: 5)
My boyfriend and I came to New York and needed a quick pick me up and being Starbucks fans, this place was awesome!! quality Starbucks. we ordered breakfast sandwiches and since they put an extra one in on accident, they gave it to us for free! My drink was good as well and everything was fresh! Nice Starbucks as a whole!!

Review 12 (2020-12-01 - Rating: 5)
This is my favorite Starbucks to go to. I usually don’t leave reviews but I want the staff to know how much they are appreciated! They have always been super sweet even though I barely ever have cash to tip them :( (please add tips on cards!) They’re the friendliest Starbucks I’ve been too. I wish I knew the name of one girl I always get at the register but she worked on Nov 30th around 2pm. She’s always been great!

Review 13 (2023-07-15 - Rating: 5)
I only go for their refresher drinks. I love the peach green tea lemonade drink. My new favorite. And I bring my fur baby along for her pupachino🥰

Review 14 (2021-08-05 - Rating: 5)
Weekdays, Im there. Drinks are 90 percent deliciously made. Either way, I wont stop visiting unless I change workplace. Download the app, put in your mobile order for no wait but you knew that already.

Review 15 (2020-01-18 - Rating: 4)
Small, but nice. Very busy place, but still fast.

Review 16 (2023-06-24 - Rating: 4)
The service was fast when we were there. I always love their drinks. People on the counter are always nice and welcoming. Once I ordered chai latte from there which was blunt with less taste of chai.

Review 17 (2019-05-02 - Rating: 5)
It was very pleasant, the atmosphere and ambiance was peaceful and comfortable. The customer service was attentive and patient. I had a very good experience. I cant wait for my next visit.

Review 18 (2018-05-31 - Rating: 4)
The staff here are friendly and very efficient. There is often a long line to order, but it moves substantially faster than most other Starbucks locations do.Getting seating can be tough here though.Unfortunately they no longer have a customer rest room. You can blame the too many times that the staff had to clean up drug needles in the bathroom trash for that unfortunately

Review 19 (2022-05-07 - Rating: 4)
Go to place to get coffee in the neighborhood. Reliably tasty.Staff is a mixed bag, some are great and friendly, others could care less and are rather rude.

Review 20 (2013-10-05 - Rating: 4)
Typical Starbucks, Nice and clean. The tables were not sticky. This establishment is smaller than most. Staff serves with a smile.Of course the lines are long but its worth it for the caffiene.

Review 21 (2022-06-14 - Rating: 5)
I love the diversity, kindness and love they have at this location. They have major paciencia. My drink is always phenomenal!Im also so happy they granted me my bday drink... have your ID ready!Thanks!

Review 22 (2018-08-17 - Rating: 5)
This store is right next to the hospital and it also serves the community most of the time the lines are extremely long and one has to prepare to wait in my opinion they should have more staff at the end making the beverages instead of two person and the line would go faster.

Review 23 (2023-10-26 - Rating: 4)
Staff super friendly, polite even at 6 30 am.

Review 24 (2019-12-17 - Rating: 5)
Absolutely THE friendliest staff of any Starbucks I have ever been in. They get busy, but are well staffed and the employees clean tables, floors, counters, and trash regularly.

Review 25 (2021-12-03 - Rating: 5)
They have oat milk (I love it). It’s always busy but you get your order fast.

Review 26 (2019-07-03 - Rating: 5)
Love this one the people are friendly its just an icebox. Idk how people work there without contracting pneumonia on a daily but they are great here... only other one i like better is dyckman. 😍😘

Review 27 (2023-04-14 - Rating: 5)
Friendly baristas amazing. I have to say they are kinda shy about the tip screen when paying by card

Review 28 (2017-05-14 - Rating: 5)
Great Service and the busiest store I have ever been in. The music made it festive. I am very unhappy that Starbucks has discontinued the sugar free caramel syrup.

Review 29 (2023-03-23 - Rating: 5)
This place never slows down with the train stop and hospital nearby people keep rolling in at all times.

Review 30 (2024-01-25 - Rating: 5)
Nice place; convenient public transportation - buses/subways/locals/ expresses. But right now, theyre closed for interior, remodeling purposes. ( So if you want a tasty, inexpensive bagel -of any kind- go next door to Mikes!

Review 31 (2023-06-02 - Rating: 5)
One of the best Starbucks I have ever visited. Kudos to sweetest baristas!!!

Review 32 (2021-08-08 - Rating: 5)
They had my fav frappé. Mocha cookie crumble and this location made it very well. Also everyone was very kind and polite

Review 33 (2017-07-05 - Rating: 4)
Very busy place you have to wait everyday a long line to get your coffee even in the afternoon. By the way very good iced chocolate mocha

Review 34 (2022-11-11 - Rating: 5)
I love it the coffee is fresh and delicious the workers are wonderful go and enjoy

Review 35 (2021-04-06 - Rating: 4)
Coffee was great, this location is a little bit more pricey then others Ive been to. Other than that great experience.

Review 36 (2023-12-10 - Rating: 5)
Love me some White Chocolate Peppermint Mocha.

Review 37 (2019-05-06 - Rating: 4)
Everything was good except they forgot my friends coffee!!! Well OK , it happens! My friend has one of those faces 😆!

Review 38 (2021-03-17 - Rating: 5)
Excellent coffee always and forever!

Review 39 (2016-05-10 - Rating: 4)
Quick service. WiFi always very good in all of its chains around the city. No complaints about the coffee.

Review 40 (2021-03-17 - Rating: 5)
This is one of the best Starbucks in town. The staff here has always been above and beyond.

Review 41 (2022-02-28 - Rating: 5)
Is Starbucks, what else can be expected 😃.the staff is always fast, content, friendly and on point with the orders, despite who busy this branch is (168th St and Broadway )

Review 42 (2017-07-18 - Rating: 4)
Very busy. If you happen to have Sister as your barista, youre in good hands!

Review 43 (2017-01-13 - Rating: 4)
Friendly baristas - Natalie is the best and always has a smile. Long lines but they move quickly.

Review 44 (2023-09-27 - Rating: 5)
I’ve never left a google review before but I was compelled to do so by the amazing service offered by Barista TOMMY. He’s pleasant and cheerful. His work ethics and ability to simultaneously serve customer is amazing. I don’t know him but I’m truly proud. I hope Starbucks knows how much of an asset he is and reward him accordingly.

Review 45 (2023-08-23 - Rating: 5)
Went for dragon berrie lemonade. It was finished (it was late, right before closing)

Review 46 (2017-04-25 - Rating: 5)
The service there is always wonderful the Baristas make sure that they get to know their customers

Review 47 (2023-11-15 - Rating: 5)
Great place but always busy. Waiting list shows on display. Service is pretty fast.

Review 48 (2013-10-11 - Rating: 4)
Very clean nice place to lay back the only problem to small the staff is very friendly good place check it ou :D

Review 49 (2017-09-10 - Rating: 4)
Great staff. Can be crowded but usually moves pretty quickly.

Review 50 (2018-03-11 - Rating: 4)
Nice and cozy place but with small number of chairs. Just a typical Starbucks but with relatively nicer staffs.

Review 51 (2020-09-23 - Rating: 4)
Cheese Danish was great! Just didnt like the area of where Starbucks is at.

Review 52 (2017-05-03 - Rating: 5)
Always good service.

Review 53 (2023-08-17 - Rating: 5)
Nice Starbucks, crowded but clean, nice atmosphere, good service and tasty cold coffees.

Review 54 (2017-06-22 - Rating: 5)
It was packed but ordering online before getting there is easier

Review 55 (2018-03-19 - Rating: 5)
Awesome place love staff always friendly fast service.

Review 56 (2017-01-17 - Rating: 5)
Your usual Starbucks experience; sad songs, good coffee, and procrastinating college students... good times.

Review 57 (2023-06-06 - Rating: 5)
This location is always busy because of the hospital. Despite that, the staff is friendly and service is as fast as they can make it. Order ahead if you’re in a rush.

Review 58 (2021-12-04 - Rating: 5)
Good energy. Great service. Awesome staff!

Review 59 (2018-03-14 - Rating: 5)
Fast and friendly atmosphere for a cup of chai and catch up with work

Review 60 (2017-01-14 - Rating: 5)
A small, but very decent Starbucks. Very professional & accommodating staff.

Review 61 (2020-02-10 - Rating: 5)
The man was most helpful getting my food and drink to me

Review 62 (2020-11-25 - Rating: 5)
Best Chai Tea Youll Ever Drink In Washington Heights.

Review 63 (2021-04-13 - Rating: 5)
Came for a hot chocolate and a banana and was treated greatly by the late night staff

Review 64 (2018-02-11 - Rating: 5)
I love Starbucks. Pricey,but good quality coffees.

Review 65 (2019-10-25 - Rating: 5)
Great team here. Friendly, accommodating, efficient, fun.

Review 66 (2019-05-22 - Rating: 4)
Starbucks is consistent. I like the mango dragon fruit drink.

Review 67 (2018-09-26 - Rating: 4)
Good Starbucks! Very busy, with limited seating.

Review 68 (2017-02-23 - Rating: 4)
Usually busy but the staff are quick and pleasant

Review 69 (2019-09-29 - Rating: 5)
Starbuck is stsrbuck everywhere. This location had outstanding service.

Review 70 (2022-03-10 - Rating: 5)
They have oat milk and soy milk which is good since Im lactose. But for some reason the drinks here always come out better than the ones I get at other Starbucks even tho its always the same exact drink sometimes just a different size or with a snack.

Review 71 (2023-11-13 - Rating: 5)
Busy but great output

Review 72 (2020-12-29 - Rating: 5)
Fast, clean, and friendly. A gem in these parts of town.

Review 73 (2023-03-15 - Rating: 5)
This place was extremely busy but the order was made in a timely manner and the staff was friendly and kind.

Review 74 (2021-03-08 - Rating: 5)
168th Street & Broadway, in Manhattan. It was a real pleasure to come in for my iced coffee. Matthew was very kind, helpful, patient & so friendly, he made my day! Supervisor Adriana greeted me with a professional, attentive & thankful manner. The staff was kind, friendly & attentive as well. Nice smiles! Highly recommendable. Thanks for everything guys.

Review 75 (2021-08-19 - Rating: 5)
10 minutes to close and they served us with such gusto and kindness! Very helpful and honestly saved us from a rough night ahead at the Childrens hospital. Caffeine came in handy! Thanks guys!

Review 76 (2018-08-18 - Rating: 4)
Who doesnt like Starbucks? This ones great!

Review 77 (2021-03-19 - Rating: 5)
Valid vibe. Chill setting, coffee is norm but is then paired with extraordinary flavors to sell the life. Tea is exceptional, variety is many. Food has vegan choices in the bundle. you shouldnt be detered by any randomness energy people fly in with considering its across the street from a great hospital besides this random list. Finally there isnt a restroom. Enjoy !

Review 78 (2018-08-26 - Rating: 5)
Its a Starbucks. Just pretty good overall and clean

Review 79 (2022-06-09 - Rating: 5)
They are always friendly and get my order out in a timely fashion. Very efficient store.

Review 80 (2022-06-08 - Rating: 4)
The place is clean and most of the staff is kind and fast. But my main complain is for mobile ordering there is never oatmilk. I k ow they have cause I’ve ordered it in person, but there never is an option via the app. I’ve told the manager and they stated it was not in their control but that was a year ago and this is still happening, maybe they don’t care to fix issue

Review 81 (2021-08-04 - Rating: 5)
Very professional and fast friendly service

Review 82 (2022-05-02 - Rating: 5)
Very friendly staff. They remember your name when they see you. The coffee is always hot & fresh.

Review 83 (2021-03-18 - Rating: 5)
Very friendly and good customer service

Review 84 (2021-02-16 - Rating: 5)
The employees there are really sweet

Review 85 (2022-12-15 - Rating: 4)
I stopped in...lol please make hand sanitizer available or please make certain that there washing hands!

Review 86 (2019-06-18 - Rating: 4)
Dont usually like Starbucks but like theyre grilled cheese

Review 87 (2022-03-05 - Rating: 5)
Order made quick and as asked. Picture is of Rocky, a regular at this Starbucks and a Veteran. So say hello and treat him to a latte.

Review 88 (2017-10-18 - Rating: 4)
Busy, crowded, Dark but Baristas on top of their game.

Review 89 (2017-08-29 - Rating: 5)
Great staff,good service fast

Review 90 (2019-01-24 - Rating: 5)
This particular Starbucks might be incredibly busy and crowded at times, but the amazingly (and unreasonably) patient and accommodating AND fun staff cheers me up every day. If I ever had an issue with a drink, they would genuinely apologize and remake the drink for me. Thank you for making my morning grad school routine bearable.

Review 91 (2021-06-19 - Rating: 4)
Starbucks is good, enough options to come out with something youll enjoy. Love the Frappuccinos.

Review 92 (2017-04-02 - Rating: 4)
Very cozy but very crowded at times

Review 93 (2021-11-22 - Rating: 5)
Fast and efficient service. I loved the banana bread.

Review 94 (2023-07-25 - Rating: 5)
Nice staff!

Review 95 (2020-01-07 - Rating: 5)
Consistently the best Starbucks I ever go to. They work hard and give such pleasure. I feel good about the world at this Starbucks. Thank you!!!!!

Review 96 (2021-11-29 - Rating: 5)
Great location, shout out to Alex the friendly barista!

Review 97 (2020-11-16 - Rating: 5)
Always quick whenever I stop in.

Review 98 (2021-03-02 - Rating: 5)
First visit to this particular one. Staff was pleasant, funny, efficient. Drinks were perfect.

Review 99 (2021-09-12 - Rating: 5)
My mobile order got sent to the wrong restaurant, and the great staff at this starbucks made my drinks anyway and made my day. Couldn’t ask for better service.

Review 100 (2017-04-11 - Rating: 5)
Standard Starbucks. Order by app to skip the line which can get long

Review 101 (2017-09-25 - Rating: 5)
I wish you was dead Raquel Santos kelly ortiz

Review 102 (2021-01-09 - Rating: 5)
Friendly staff always are quick to take orders and they always treat my dog with their special puppuccino he loves it and makes our day !

Review 103 (2019-08-28 - Rating: 5)
Small but not too crowded. Employees are pleasant. Quick service.

Review 104 (2021-07-27 - Rating: 4)
Coffee to get u started ,pastries to fill your tummy

Review 105 (2020-09-08 - Rating: 5)
3rd trimester twin pregnancy and i just love their double cheddar bacon and egg sandwich, their pumpkin cream cold brew is a go to as well

Review 106 (2020-07-28 - Rating: 4)
Very busy location. But also very hardworking staff. Impressive.

Review 107 (2019-06-10 - Rating: 5)
Great place for drinks and snacks!

Review 108 (2016-06-29 - Rating: 4)
Usually quite a busy Starbucks but the employees are nice and move the line quickly. Would be 5 stars if it wasnt always packed