Starbucks

Located in New York, New York

Address: 370 7th Ave, New York, NY 10001, United States

Phone: +1 646-336-6462

Rating: 3.9

Services

Delivery
Takeaway
Dine-in
Great coffee
Great tea selection
Lunch
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Wheelchair-accessible car park
Alcohol
Coffee
Prepared foods
Quick bite
Small plates
Breakfast
Lunch
Dessert
Bar on site
Gender-neutral toilets
Toilets
Wi-Fi
Wi-Fi
Casual
Trendy
Family friendly
LGBTQ+ friendly
Tourists
Transgender safe space
University students
Usually a wait
Accepts reservations
Credit cards
Debit cards
NFC mobile payments
Credit cards

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-08-29 - Rating: 5)
I don’t often go to Starbucks and honestly I’m rarely in the city but the two men working here tonight were just so pleasant. They honestly seemed happy to be working there and serving me as a customers. That’s a rarity these days, especially in fast food places. Really pleasant experience. Shout out to those two guys working tonight around 5:15pm!

Review 2 (2024-11-20 - Rating: 4)
The workers here were extremely pleasant when I visited. So much positive energy coming from them. I appreciate their vibe especially in NYC.

Review 3 (2020-02-12 - Rating: 5)
Original review can be found below; however, due to the Store Manager’s response I cannot in good conscience leave a single lousy star as representative of what the Store Manager did to change my opinion about this establishment.Leaving a lasting impression is critical in the world of customer service. My last impression is that if you are not satisfied with your experience here, they will make it right.It was a tough hurdle to overcome. Changing my original impression wasn’t going to be easy, but it happened. Customers want to be heard when their expectations aren’t met and in my original review that never occurred. Starbucks reached out after complaining and they addressed our concerns with kindness, humility, and understanding. This isn’t always the case and it’s a shame when it isn’t, because it’s not that difficult.Thank you Devon. Looking forward to coming back and I’ll be sure to encourage others to do the same.—————————original————————Not only is their online inventory/menu inaccurate, they literally have the worst customer service of any of the hundred Starbucks I’ve ever been to. If a morning rush is too much for this staff, they should retrain our rehire.Maybe she can work in the back where she doesn’t need to interact with people.With dozens of options surrounding this black hole of service you have no reason to waste your money here or you’re likely to be following me with your own 1 Star review.Less attitude, more coffee please.

Review 4 (2024-11-05 - Rating: 5)
Just wanna give a big shoutout to the crew tonight for being so kind and awesome to be around! Yall made my night :)

Review 5 (2023-11-15 - Rating: 5)
This is the best Starbucks in the city. Im not sure why they get 3.4 stars but every time I go in there the guy at the counter says the nicest things to me and even takes a little bit of time to have a conversation with me. Not so much that he causes a line, but just to let me know that he knows Im there. I dont usually do long posts like this so you know this place is awesome.

Review 6 (2022-04-03 - Rating: 5)
Best staff!!…good vibe, not every Starbucks experience is the same….this has been fantastic!!

Review 7 (2023-10-10 - Rating: 5)
A barista kindly promised me an amazing drink and he wasn’t wrong! I love Mocha cream frap!!

Review 8 (2024-12-01 - Rating: 5)
I wish I could stay longer! Staff is beyond AMAZING!!! The interaction with the staff with their energy and positivity, I could seriously stay there all day talking to them. Thank you for being my last stop before I went to the airport. I look forward to our paths crossing again and when I visit NY again!

Review 9 (2022-08-28 - Rating: 5)
Best Flat White I have ever had in all the Starbucks I have been. They really pay attention on how you want your coffee !

Review 10 (2021-10-29 - Rating: 4)
Very heavily trafficked Starbucks looks it, but the service is amazing

Review 11 (2023-05-18 - Rating: 5)
Best Starbucks on Manhattan. Great service.

Review 12 (2019-03-06 - Rating: 5)
I had a cake and coffee over here. very good experience. Its very close to the Mega Bus stop, which makes it very crucial for the new travelers.

Review 13 (2020-11-17 - Rating: 5)
Been here for a business trip past month and refuse to start my morning without my coffee. When visiting make sure you ask for Julie, she is very nice and I promise you will have the best customer experience. She remembers her customers and the orders and always has a smile on everyday no matter how hectic it gets. Thanks Julie hope we cross paths again in the future!

Review 14 (2022-12-11 - Rating: 5)
The morning I was here, one of the ovens wasnt working. This caused a bit of a back up in orders, but the staff handled it so well. As I ate I watched them placate customers, and support each other in a steady flow of tasks as all of the orders came in from mobile and register customers.I tipped as much as I could in the app (admittedly, I couldve missed where I could tip more), and I hope their pillows are always cold and their coffee hot.

Review 15 (2023-01-02 - Rating: 5)
Great and fast service!I really can recommend this store in NYC

Review 16 (2021-07-22 - Rating: 5)
Great service. Fast and quick to fix anything. Thanks.

Review 17 (2024-09-06 - Rating: 5)
Amazing service! I love it.

Review 18 (2023-01-09 - Rating: 4)
The setting is nice ,The staff are polited but they need to pick up the speed in their service when seeing long line of customer ,I have see customer walk out even my self on one occasion ,some open the door look in and stay away.

Review 19 (2020-01-30 - Rating: 4)
Decent Starbucks facility. I told the Barista to go crazy with my drink. The actual drink wasnt too great but thats exactly what I wanted, a different taste palet. The staff was super happy to make my drink.Only con, the top level was dirty and werent set up for the morning rush.

Review 20 (2019-02-24 - Rating: 5)
Umm theyre kool but the restroom had no toilet tissue, again. So I have them 5 stars though because they have good customer service & I think they just get busy & no one can check the bathrooms regularly. But my drink was so good so.

Review 21 (2021-01-02 - Rating: 5)
Nice setting and great customer service. Not my usual one I frequent but the staff was kind and very professional. Great location as well if youre in the neighborhood. I give them 5 stars.

Review 22 (2023-05-23 - Rating: 5)
Always full of people but the staff is pretty fast and super friendly! The one who was organizing the orders todays morning is that kind of people who brighten your day!

Review 23 (2020-02-01 - Rating: 4)
Hit or miss depending on locale, staff motivation, and the mood of the crowd. Sometimes lightening quick, at others, youd think theyre picking the beans. Over-priced but oddly comforting.

Review 24 (2024-07-07 - Rating: 5)
Aaliyah provided wonderful service and made my birthday feel very special!

Review 25 (2018-01-10 - Rating: 4)
I went here to meet a friend and it was a pretty regular Starbucks. The only difference that I had never experienced was that there was a small lofted second floor. I wish it was bigger but overall a standard Starbucks for NYC.

Review 26 (2023-07-11 - Rating: 5)
Quick and fast service. Honestly cant go wrong with starbucks, really like their Iced Brown Sugar Oatmilk Shaken Expresso drink.

Review 27 (2019-02-08 - Rating: 5)
Excellent service, they are professional, and their service is very quick. The WiFi is quick as well and its not hard to find a space to set down your drink and your laptop and work if you need to!

Review 28 (2018-11-27 - Rating: 5)
Great experience! I would definitely recommend this location. I purchased a pumpkin loaf and the cashier was nice enough to give me a muffin to try since I was undecided how nice of her 😊

Review 29 (2020-12-04 - Rating: 5)
The gentleman at the counter was professional and efficient. Very organized even after a few more customers came in. Definitely recommend, but there is still no indoor dining.

Review 30 (2017-06-17 - Rating: 4)
Definitely your average Starbucks, but its nice and quiet, which can be a nice little escape.

Review 31 (2018-05-18 - Rating: 4)
Great place for ice coffee & ☕ after a hard day at work.

Review 32 (2018-11-06 - Rating: 5)
Got my winter coffee cup..Its cute green

Review 33 (2019-03-07 - Rating: 5)
Theyre my people. I always have excellence on their behalf of my Mon thru Friday family morning team. Love them always ailene

Review 34 (2023-04-29 - Rating: 5)
Got my usual, upstairs and downstairs to sit, friendly small but cozy. Luv it

Review 35 (2016-09-18 - Rating: 5)
Nice musc With Cup of Tall Cold Cappuccino makes you Relax and thé same time 7 Av which is known as Faishon Avenue too....Just admire faishion and beauties On Av..

Review 36 (2019-03-21 - Rating: 5)
Friendly and helpful staff, wifi,good drinks/food. I got a lot of work done!

Review 37 (2019-10-13 - Rating: 5)
They helped me choose the drink that I wanted. When I didnt like the drink, they made me a different drink that I liked without hesitation.

Review 38 (2022-08-11 - Rating: 5)
Staff is amazing always smiling and taking care of their customers like family !

Review 39 (2021-12-22 - Rating: 5)
Great staff and not as crowded as other Starbucks. There is extra seating upstairs.

Review 40 (2019-03-21 - Rating: 4)
Its one of the busiest Starbucks Ive been in but even if there is a line it moves pretty quickly.

Review 41 (2022-12-15 - Rating: 4)
I like to stop here...its one of my favorite Starbucks now!

Review 42 (2022-12-06 - Rating: 5)
Great service, nice place and great treats and drinks!

Review 43 (2024-01-07 - Rating: 5)
My fav Starbucks location in the city. Entire team is amazing. Always polite, bringing positive and fun energy.

Review 44 (2022-04-17 - Rating: 5)
Amazing

Review 45 (2022-03-05 - Rating: 5)
One of the best Starbucks locations. Staff are like family.

Review 46 (2019-03-22 - Rating: 5)
Good place for great cup of coffe...nice atmosphere..quick polite service

Review 47 (2024-03-08 - Rating: 4)
Their pick up bay gives me anxiety, but good coffee if you order a White choc Mocha!

Review 48 (2023-08-13 - Rating: 5)
I was dying from the heat and needed to stop in to get a coffee and ice water. The staff was so welcoming and they were playing fabulous music. Definitely coming back on the weekend.

Review 49 (2021-05-30 - Rating: 5)
Well made oatmeal with steamed almond milk! Very attentive services

Review 50 (2020-02-25 - Rating: 5)
Quick service and my coffee was just the way I like it

Review 51 (2019-11-12 - Rating: 5)
Friendly and efficient service despite lots of people there at the time.

Review 52 (2021-08-22 - Rating: 5)
Convenient location; because near one of my job location. Friendly staff..

Review 53 (2022-10-07 - Rating: 5)
Bruno is awesome and made my day better 🤗

Review 54 (2023-09-03 - Rating: 5)
This one barista who works saturday mornings (which r mad hectic) has literally the best attitude and is so quick with making ur drink PERFECTLY

Review 55 (2022-12-22 - Rating: 4)
Service was good, likewise the food. Staff is customer service oriented. I saw one greeted and escorted a blind man to the restroom

Review 56 (2019-08-11 - Rating: 4)
Crowded all the time but theyre quick!

Review 57 (2022-11-30 - Rating: 4)
Waited about 10 min for my coffee but this is around morning time. It seems like a very busy location becuase they were overwhelmed with mobile orders as well as in person. They still did my drink correctly and got my cookie. Customer service is good.

Review 58 (2022-12-13 - Rating: 4)
A convenient Starbucks with limited seating and standing room. The staff were a bit exhausted and slow. Otherwise the experience was good.

Review 59 (2023-04-15 - Rating: 5)
I had to take the time to write a review about the customer service here because it was absolutely WONDERFUL. Thank you to whoever was working at 8am on 4/15/23!!!

Review 60 (2016-08-28 - Rating: 4)
Messed up my drink a few times. But cozy place.

Review 61 (2023-03-14 - Rating: 5)
Clean, very helpful staff.

Review 62 (2019-04-29 - Rating: 5)
One of my favorite for coffee and green tea latte

Review 63 (2023-01-13 - Rating: 4)
Its way too loud for that early in the morning

Review 64 (2019-10-02 - Rating: 5)
Loved the pink drink I ordered, it was delicious. Store was nice and clean spacious. The line was long but went fast. Plenty of seating spaces on ground floor and balcony.

Review 65 (2023-08-19 - Rating: 5)
Great customer service .

Review 66 (2022-08-30 - Rating: 5)
Omg this place is the best everrrrr, let me tell you Clint is the lead of all times.Then you have Dashawn, Antoine, jaylan, Victor, Ezekiel and the rest of the team I wish I could give 10 🌟

Review 67 (2022-09-07 - Rating: 5)
Great service - love to preorder and get the hell out

Review 68 (2022-08-26 - Rating: 5)
The staff is amazing and super friendly 🌃💓

Review 69 (2023-07-17 - Rating: 5)
Great staff! Great service!

Review 70 (2019-08-06 - Rating: 5)
Very friendly people. They greet me by name and know my order by heart. It’s a cute place, has an upstairs and downstairs, but they really should put more seats upstairs.

Review 71 (2023-02-10 - Rating: 4)
This Starbucks is a zoo but the staff does its best!

Review 72 (2018-04-08 - Rating: 5)
This Starbucks is LIT🔥. Been to a few throughout NYC. Not a big place, but the best place. Super nice baristas, great coffee, and atmosphere is unique. Good vibes, if I didnt have places to be, Id hang here all day.

Review 73 (2023-03-18 - Rating: 5)
It was all a great experience

Review 74 (2020-02-02 - Rating: 4)
It was good coffee and nice atmosphere

Review 75 (2019-06-13 - Rating: 5)
This Starbucks has done an excellent job managing the morning rush. If you are a regular, you are even greeted by your name while picking up your online order.

Review 76 (2021-08-06 - Rating: 5)
Good customer service, clean and all the workers was doing the Covid-19 protocol.

Review 77 (2022-01-07 - Rating: 5)
Everyone at this Starbucks are extremely nice. Victor is my favorite Barista!

Review 78 (2018-08-01 - Rating: 4)
Nice comfy leather ledge seating in the window.

Review 79 (2021-03-08 - Rating: 5)
I go here every Saturday morning they are fast not a long wait less than 5 minutes 👍🏿👍🏿👍🏿

Review 80 (2021-07-27 - Rating: 5)
Love caffe mocha 🙏it gives me boost for work.

Review 81 (2021-03-29 - Rating: 5)
This is my favorite Starbucks in the area, and there are more than a few (Thanks, Capitalism). Seriously though, the baristas here are so nice and attentive- they always do their best and do a dang good job at it! Plus I can be annoying with all the customizations available on the app, and they get it down to the T each time. The morning rushes here are insane between walk-ins and mobile orders and its understandable that they can get a tad behind. Dashawn is very nice and always greets me by name and remembers to add my extra cup of ice or Trenta water on the side :)

Review 82 (2019-11-01 - Rating: 4)
Had the everything bagel with cream cheese free water

Review 83 (2019-12-24 - Rating: 4)
Starbucks familiarity. No complaints. Same service with a smile and hot coffees.

Review 84 (2021-11-25 - Rating: 5)
Spacious. Great upper level to sit in.

Review 85 (2019-09-26 - Rating: 5)
Guy barista making ALL the drinks is killing it this morning!!

Review 86 (2019-05-11 - Rating: 4)
Nice spot, just not enough seating at points. Good Starbucks to kill some time.

Review 87 (2024-05-24 - Rating: 5)
The partners are friendly

Review 88 (2019-08-05 - Rating: 4)
Great Place. Just that the board needs to be updated with the drinks they do & dont have ~

Review 89 (2021-04-05 - Rating: 4)
Fast service. Drink was perfect

Review 90 (2017-04-02 - Rating: 4)
Typical Starbucks. They have upstairs seating and just one bathroom. Decent place to sit down and have a coffee.

Review 91 (2016-07-14 - Rating: 5)
The crew is very kind and I was served fast. Nothing to complain so far.

Review 92 (2019-10-28 - Rating: 5)
I love to order my ice coffee or snack .

Review 93 (2017-03-02 - Rating: 4)
Always sooo busy and not enough space.

Review 94 (2015-11-22 - Rating: 4)
Good coffee and fast Wi-Fi.

Review 95 (2021-10-15 - Rating: 5)
Excellent customer service and clean environment.

Review 96 (2016-09-27 - Rating: 5)
I love it.. staffs are very helpful and friendly and always fresh deserts, coffee and sandwiches, definitely come here as a daily customer

Review 97 (2018-07-03 - Rating: 4)
I dont know what happened to all the other reviewers, but i had great customer service on all 3 of my seperate visits. Def not a regular, and the upstairs was always open and has a very comfortable environment. Music is a little too loud, but it doesnt bother me