Starbucks

Located in New York, New York

Address: 1449 2nd Ave, New York, NY 10021, United States

Phone: +1 212-472-0653

Rating: 3.8

Services

Delivery
On-site services
Takeaway
Dine-in
Great coffee
Great tea selection
Breakfast
Lunch
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Wheelchair-accessible car park
Coffee
Prepared foods
Quick bite
Small plates
Breakfast
Lunch
Dessert
Seating
Gender-neutral toilets
Toilets
Wi-Fi
Wi-Fi
Casual
Cosy
Trendy
Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students
Accepts reservations
Credit cards
Debit cards
NFC mobile payments
Credit cards
Good for kids
High chairs
Kids' menu

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-12-30 - Rating: 4)
EDIT: Consistency has greatly improved since my earlier review. Thank you! Original text below:My drinks are routinely prepared incorrectly with incorrect ingredients substituted in for what I ordered.My drink order is straightforward. Black tea, no sugar, no dilution. I frequently get dilured black tea or even green tea from this location. Using different ingredients than what was ordered can be dangerous if someone has an allergy. I dont have this problem at other locations.It might be tempting to blame the folks working the counter for all this but, honestly, theyre doing their best under difficult constraints. They do not have enough staff to handle the throughput of orders. Making matters worse, the staff has to drop what theyre doing to take orders even though this is supposed to be a mobile-only location.Under these circumstances, I can see why folks might cut corners, even if I wholeheartedly disageee with it.The fixes here are simple. I hope Starbucks can implement them.EDIT: With respect to the owners response, putting the staff in a position in which they have to remake incorrectly-made drinks only compounds the overwhelming throughput at this location. Rather than putting the responsibility solely on the employees, consider what changes the store can make to the stores process to set everyone up for success. I made some suggestions above. You dont have to take them but you really should do something.

Review 2 (2023-08-18 - Rating: 4)
Good location for a quick grab and go orders. Some seatings available. Small location but good.

Review 3 (2023-12-24 - Rating: 5)
This team is so friendly. They genuinely seem to care about customers, put cute stickers on the cups of happy messages and its just a nice place. Youd expect this as a non chain shop not a Starbies. I love coming here even if its usually for 5 seconds to pick up my mobile order

Review 4 (2023-01-04 - Rating: 5)
Venti Medicine Bowl Tea my favorite.Lemon n honey special herbal mix to keep your immune system. Prices razonable. Attended nice, friendly, for order on line and pick up or ask by delivery app. All classic tea lattes coffee sandwich scones pastry

Review 5 (2023-01-10 - Rating: 5)
Always great with orders at this location. They also give a nice stickier on top ☕️

Review 6 (2020-02-05 - Rating: 5)
Usually an in and out experience, which is great because I ran to get this on my break from work. Taste great and not watery (which happens from time to time when its close to closing time). Very satisfied with my coffee 😊

Review 7 (2022-06-21 - Rating: 5)
Love coming to this Starbucks. Staff are always so nice and friendly. The coffee is good and quick as well. The atmosphere is good, there are tables for you to drink your coffee at. Will definitely return again and again and again. Highly recommend to anyone who’s looking for good coffee around Upper East Side.

Review 8 (2018-10-15 - Rating: 4)
This is an ok Starbucks, nothing special, but good.It is well situated and has plenty of seating area.The staff is friendly and your coffee is mostly quickly prepared.The seats are comfortable although it is not always cleaned up regularly.It can be busy at moments, and you have to wait a little. Prices are average, standard Starbucks prices.

Review 9 (2017-04-04 - Rating: 5)
Chill staff good coffee its a little smaller than other locations though..I get caramel macchiato with soy and pumpkin spice lattes during the holiday!

Review 10 (2023-05-06 - Rating: 5)
2nd ave was closed and i was driving. They told me to come back after i was finished with what i was doing to grab it later so they could make it fresh for me. They have always been the nicest sweetest baristas! My favorite location by far!

Review 11 (2024-02-02 - Rating: 5)
I dont really go to Starbucks, but I received a gift card from a friend so I go, oh why not. The layout was confusing at first but you can order in!! Anyhow, its raining outside, Im running later than expected for an appointment, I am honestly a mess. My gift card doesnt have enough, so I decide to pay the rest in card. My card declines and Im like girl dont embarass me right now... because my pending zelle didnt go through. One of the workers there was incredibly sweet and made my day :( ♡♡♡ He ordered the drink for me despite my declining card. After it was made, he called my name and waved bye to me!! And another worker put a cute sticker on my cup :) So incredibly sweet!! By far this is the best experience I have ever experienced in any cafe. My experience as a barista is a bit traditional: Simple drinks with little to no syrup and always including latte art. At the end of the day, its more than just the drink but the hospitality that comes with it. While extracting, brewing, steaming, etc. is one skill, its the vibes that really make the shop unique. I can already tell these guys know what theyre doing, their kindness goes above and beyond. Thank you 🫶

Review 12 (2019-06-18 - Rating: 5)
This is my go to Starbucks even though the other one is right down the block. The folks here are really sweet and quick. One time I dropped my coffee all over their floor due to my own clumsiness- not only were they really gracious about it, I got a refill for free.

Review 13 (2019-11-28 - Rating: 5)
The staff is always nice and friendly here. Havent been at this particular location for roughly 6mo. But its exactly how I left it, warm friendly and my 3rd place. Its a great location, always happy to come here.

Review 14 (2023-03-06 - Rating: 5)
My favorite Starbucks in the city. Always fast even when it’s busy. Nicest workers, I love the stickers.

Review 15 (2022-10-16 - Rating: 5)
This location has the best baristas hand down. My mornings are always amazing. The best ever.

Review 16 (2012-08-12 - Rating: 4)
Bought a grande iced soy latte with an extra shot of espresso for around $5. Using their free wifi and bench to get some work done. Not crowded at all.

Review 17 (2018-11-10 - Rating: 4)
Decent Starbucks with ok seating. Theres been a homeless guy camped out by the bathroom every time Ive visited but hes okay.

Review 18 (2021-12-07 - Rating: 5)
Staff is awesome - they work very hard and always get my drink order correct.

Review 19 (2024-03-04 - Rating: 5)
I just want to say every single time I enter this Starbucks Brenton, Jose, Arnaldo and a few others can’t remember their names (sorry) go out of their way to make me feel super appreciated. It’s super welcoming and I honestly love that about this location! The service is 10/10!

Review 20 (2020-02-13 - Rating: 4)
You can sit and do your work in this starbucksThe juice was good like any starbucksBut as usual the cashier worker will never write your name well or hear you must tell them your order 10 times 😂

Review 21 (2020-11-18 - Rating: 5)
I was having a really rotten day, but their staff with their friendly smiles and great attitudes really gave me a pick up, thanks guys!

Review 22 (2024-01-11 - Rating: 5)
One of my favorite Starbucks- layout is nice, friendly baristas, accurate drinks and always feels clean. Thank you Starbucks Team!

Review 23 (2019-12-10 - Rating: 5)
Great place for good coffee, customer service, and meeting up with friends..

Review 24 (2021-06-12 - Rating: 4)
I needed an iced decaf coffee that I didnt make myself. 1 star denied for no oatmeal cookies.

Review 25 (2018-01-17 - Rating: 4)
Long line but they partake on the freebie events

Review 26 (2017-03-01 - Rating: 4)
Great coffee can get crowded but the staff works fast

Review 27 (2020-08-03 - Rating: 4)
They could be a little faster, but hey its NYC at 845am.

Review 28 (2023-06-25 - Rating: 5)
Always friendly and super busy. Cookie is the best and sweetest barista in town!

Review 29 (2023-04-27 - Rating: 5)
Always enjoy stopping in, everyone is so kind & incredibly patient, especially w/ typically very rude customers they have. My fave location in ues

Review 30 (2023-03-16 - Rating: 5)
I love this location cookie is the best

Review 31 (2017-06-23 - Rating: 5)
Great service 😉 Baristas really care

Review 32 (2022-03-21 - Rating: 5)
Please give this guy a raise! Shout out to this guy zhun! Sorry if I spelled his name wrong. He covered my 17 cents and when an extra drink ( probably a wrong order ) came out, he gave it to me! Brightened up me and my sisters day, if I see this guy again, I’ll tell him to read this! Again,this guy is a raise. From drumming with straws, to covering and giving free drinks. Bye!!!!

Review 33 (2016-05-26 - Rating: 4)
The morning crew at this store are friendly and know the way I like my coffee without saying anything. Its a busy store and they do their best to keep the line moving. Since this is a chain, reviewing the coffee seems pointless because it is consistent across all stores

Review 34 (2019-09-29 - Rating: 5)
I always get vanilla bean frappe for my daughter. She thinks its the greatest creation

Review 35 (2021-05-07 - Rating: 5)
Staff at this location is always friendly, your coffee is made with a smile and occasionally you get a cute “Thank You” sticker on your cup

Review 36 (2017-06-19 - Rating: 4)
I met a friend for a meeting. A nice little spot. Got crowded with kids because of the time, but otherwise it was nice.

Review 37 (2019-03-21 - Rating: 4)
A wonderful placeEver time I go to Starbucks, the staff are always polite and helpful.

Review 38 (2018-10-08 - Rating: 5)
Full service Starbucks that knows how to deal with high-volume lines.

Review 39 (2018-10-25 - Rating: 5)
Excellent service, clean, plenty of seats

Review 40 (2020-01-20 - Rating: 5)
A great place 2 have a nice cup of java and relax.........

Review 41 (2017-07-21 - Rating: 4)
Didnt actually drink anything here. They do, however have very comfy couches with good outlet proximity.

Review 42 (2018-10-30 - Rating: 5)
Like always fast friendly service my Pike was very good

Review 43 (2018-03-24 - Rating: 4)
Love Starbucks but the service is way too slow..I waited approximately 10 min to get a hot coffee :/

Review 44 (2018-06-04 - Rating: 5)
I ordered a frapp caramel and when they gave me the order it was vanilla I took a sip and didnt mind. but the barista looked at me looking at the drink weird and before I can walk out the door he gave me a mocha frapp and apologized for getting the order wrong. my man