Starbucks

Located in New York, New York

Address: 33 Vesey St, New York, NY 10007, United States

Phone: +1 646-856-5994

Rating: 3.9

Services

On-site services
Takeaway
Dine-in
Delivery
Great coffee
Great tea selection
Breakfast
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Coffee
Prepared foods
Quick bite
Small plates
Breakfast
Lunch
Dessert
Toilets
Wi-Fi
Wi-Fi
Casual
Cosy
Trendy
Family friendly
Groups
Tourists
Transgender safe space
University students
Accepts reservations
Credit cards
Debit cards
NFC mobile payments

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-12-05 - Rating: 5)
Not sure why all the bad reviews for it being busy during times youd expect it to be. We came on our way to the memorial. Very convenient, quick and friendly staff. At 1pm there was no wait. Im sure its busy at rush hour times, so expect a wait.

Review 2 (2021-06-02 - Rating: 5)
I love coming to this location. The upbeat attitude from the baristas can put you in such a good mood. They also make amazing drinks, better than other locations Ive been to in the area.

Review 3 (2023-02-19 - Rating: 5)
There are not enough nice words that I can find to thank all of the kind, patient, helpful and super professional baristas at this Starbucks in the Oculus. Several times now I have brought my students here in a class trip for coffees and snacks and they go above and beyond. Our most recent excursion brought us there on Sunday April 3 and they did not disappoint. A special shout out of thanks for Minerva who was especially kind and helpful. When you visit lower Manhattan and you are getting your Subway train in this terminal, you must stop by this Starbucks for coffee, snacks and the kindness of all the baristas which is contagious! Thanks, again!Update: I brought my students back again on a class trip to Manhattan and Minerva, Maya and the rest of the Starbucks team here at the Oculus once again gave all of us tremendous and super professional customer service. Thank you again for a great experience.

Review 4 (2023-09-24 - Rating: 5)
I stumbled upon this Starbucks by accident - its kind of hidden but super convenient for a quick grab-and-go. Theyve got a bunch of folks behind the counter, so my drink was ready in a jiffy after ordering through the app. The place was neat, and the staff were friendly. Im definitely planning on visiting again soon!To find it, just head to the World Trade Center subway station and take the exit. If youre in the Oculus, go near the Apple Store and find the hallway. Go up the stairs (you might need to take the escalator and then the stairs if youre on the main level). Like others have said, the staff here is really great! 🚶‍♂️☕👌

Review 5 (2018-01-11 - Rating: 4)
Really good service! Attendants are really nice. The drinks are well made and the space is clean. The only con is the lack of places to seat (except by few round benches outside).

Review 6 (2024-08-18 - Rating: 5)
I really recommend trying the brownies they’re amazing!! just as coffee :)

Review 7 (2023-05-16 - Rating: 5)
Very hidden only noticed when I walked by accidentally. It’s very convenient to have it here, just grab and go. They have multiple staff working with the drink that was quick received after ordering from app. The store was clean the staff are nice. Will be back again very soon!

Review 8 (2023-05-23 - Rating: 5)
This is inside the oculus and quick spot to grab the coffee on the goo

Review 9 (2024-01-14 - Rating: 4)
Would be 5 stars but no seats

Review 10 (2023-05-30 - Rating: 5)
When I thought all hope was lost in finding a Starbucks that could make a good hot chai latte. Ive come here 3 times already and so far my chai latte has been on point. The baristas are pretty friendly and move pretty fast. It can get crowded quickly, but they move the line and have upbeat attitudes. Also this Starbucks is more of a order to go. Theres no seating inside, but you can hang out and sit downstairs where theres a big seating area and some restaurants.

Review 11 (2021-10-28 - Rating: 5)
Nothing too different to other Starbucks locations, but I thought the cashier was really nice and professional. Waiting time for the coffee wasnt too excessive either despite my going there on a Saturday afternoon. Keep up the good work, staff!

Review 12 (2018-07-30 - Rating: 4)
Busy store, might take a little bit more wait. but well maintained and friendly people

Review 13 (2022-10-22 - Rating: 4)
No crowded,quick service

Review 14 (2023-08-21 - Rating: 5)
Best starbucks in lower manhattan. Alize helped me out with my order, cause I don’t drink coffee that often. I’ll be back for sure! Great music too!

Review 15 (2021-02-20 - Rating: 5)
The team here is simply amazing! They seem to always remember everyones name and drink preferences. The staff here is engaging and efficient. You can tell that whoever is managing this location, knows what they are doing, and whoever works in this location, enjoys what they are doing. I just wanted to take a moment to issue a THANK YOU to the staff of this location, you really make every visit a rememberable one. You guys should be the lead trainers for all Starbucks locations across NYC! Thank You!

Review 16 (2023-09-16 - Rating: 5)
This is my favorite Starbucks location, hands down!! This crew is so awesome…Please continue to keep up the great work you do!

Review 17 (2023-06-25 - Rating: 5)
If you are inside the Occulus, locate the hallway beside Apple Store and proceed up staircase. (if on the main level, you will need to go up the escalator and then the staircase.)As per the other reviewers, the staff is phenomenal!

Review 18 (2019-04-03 - Rating: 5)
NOTE that this is for a 7:15-8am/2-3pm time frame!!I never thought Id be yelping about a Starbucks - an establishment that I frequent so often I almost dont even think about it. WTC Starbucks is beautiful and spacious, with dim lighting that wont give you a migraine at 7am. Their mobile orders are done pretty quickly without error - at least from my experience. And can we talk about the staff?! They are always working so smoothly, and SO FRIENDLY! I actually leave this Starbucks feeling motivated to move on with my day at work. Despite working in FiDi with cute cafes aplenty, this is my morning spot!

Review 19 (2022-01-17 - Rating: 5)
Busiest Starbucks I ever seen I love this place especially the people who works there great stuff a stuff who knows they customer by name and know exactly what they ordered sometime even take your order before you get to the cashier I wish I could mention all of thy names here but I don’t wanna forget anyone good job good job good job from Musa or Moussa

Review 20 (2018-01-13 - Rating: 5)
I actually stumbled on this while walking from the A/C at Chambers the other day. I meant to walk further to the exit ahead but noticed this new exit towards Vessey. I am glad I did because I was craving the dark chocolate peanut butter cups from Justins that they normally stock. I paired it with a Tall Almond Milk Green Tea Latte. I forgot to mention the almond milk due to my stress from my commute but the barista was attentive and I tipped for that consideration. I am glad I went into this place. The latest music, attentive staff, well lit, casual seating right outside and in one of the most expansive buildings in downtown Manhattan. The almond milk was perfectly foamed and not burnt too. One of the best Starbucks I have been to. All the staff were working together and it helped move the short line along.

Review 21 (2018-07-19 - Rating: 5)
This is my favorite Starbucks and I mean it. Doesn’t matter if it’s the morning staff ,afternoon staff or night staff every time I place my order through the mobile app is all correctly made and most importantly my drink is on time. Compare to other Starbucks which either they mess up my order or I have to wait additional time sometimes up to 10 minutes. I wish I could give them 10 stars for always having my order on time. working full time and going to school full time I have little to no time and always need my COFFEE

Review 22 (2023-12-17 - Rating: 5)
This is a great spot for a quick coffee. The staff was friendly and the coffee was on point.

Review 23 (2018-04-07 - Rating: 5)
The service is the best specially ray ray always with such a great actitud and smile. I always get of the E train either sleepy or grumpy and have my coffee day just switch my day immediately ☺️

Review 24 (2017-12-30 - Rating: 5)
Service was great! Best Chai Latte I have tasted in awhile!!!

Review 25 (2018-02-21 - Rating: 4)
Nice service, good coffee, opens till very late

Review 26 (2019-01-02 - Rating: 5)
Starbucks sells coffee and tea. They sell a few snack foods like cake, bagels and brownies. A few locations have sandwiches. The drinks come in sizes tall, grande and vente. Those sizes are the same as small, medium and large. The beverages range in price from $3 to $6 each. They sell both hot and cold drinks. They also sell a lot of espresso based drinks and espresso shots.

Review 27 (2024-08-07 - Rating: 5)
Great service!!

Review 28 (2019-01-18 - Rating: 4)
The working crew on this location is more proactive, prompt and customer attentive what else I would want from Starbucks when grabbing my latte on my way....

Review 29 (2018-02-20 - Rating: 5)
I love this Starbucks location because they put out the coconut milk, almond milk and soy milk for people to use. So you can save a little bit of money on your coffee.

Review 30 (2018-09-13 - Rating: 4)
Slow service, not efficiently run. Better to order coffee through Mobile App and then pick up from there.

Review 31 (2018-05-24 - Rating: 4)
When you need to get you caffeine fix, you need to get your fix, and getting it at Starbucks is the equivalent of walking around desperately looking for you known guy and not being able to fing it so you just settle for the one that is in every corner telling that his stuff is the best and everyone knows it isnt

Review 32 (2024-01-15 - Rating: 5)
Fantastic Starbucks location. If you order on the app your coffee can be waiting for you as you quickly nip in. One of the most efficient starbucks in the city. Friendly staff.

Review 33 (2018-05-13 - Rating: 5)
New Starbucks in Oculus is the best in town. Before I go school or going back to Jersey it is very convenient location for everyone

Review 34 (2018-10-03 - Rating: 4)
Nice place & atmosphere. However there are not really any seating areas considering its a order, grab and go location

Review 35 (2017-11-16 - Rating: 5)
Friendly folks who are always smiling in the mornings. Efficient and polite, they improve my morning commute.

Review 36 (2018-05-28 - Rating: 5)
Great for a midday pick me up when you are walking around or getting the subway to see all the sights.

Review 37 (2020-01-09 - Rating: 5)
Consistently quality. Never surprised. Few times I did not like and they just remade it for free.

Review 38 (2023-05-22 - Rating: 5)
Ive been coming to this location for about two years now, ever since I started working in Manhattan. After a long, long, long day, dropping into this place only makes sense. Everyone who works there is really wonderful! On one particular occasion, I somehow didnt hear my name for my iced coffee called. When I finally realized, the batista helping me offered to remake it, since it had warmed up. Thats just one amazing experience Ive had there! Thanks to everyone there for their awesome work (and drinks!).

Review 39 (2019-11-21 - Rating: 5)
My starbucks I really need to become a barista in my favorite place to be I love starbucks and dont know what Id do without my starbucks even when I dont go Im pressing my own starbucks

Review 40 (2020-02-20 - Rating: 5)
Excellent services. Best coffee shop. I like their frappaccino.

Review 41 (2018-07-09 - Rating: 5)
I LOVE STARBUCKS COFFE

Review 42 (2018-06-06 - Rating: 5)
Vanilla bean frap caramel drizzle in and out whipped cream honey and cinnamon on top. Venti please!!!

Review 43 (2023-05-13 - Rating: 4)
So Tia and these two tall, dark skin men get five stars but everyone else 0 stars they can never make my drink correctly, even after asking 2-3 times it taste different every time and on top of that they get mad when i ask because i end up having to ask constantly. The 3 other badistas tho are amazing & always deliver a tasty drink with no problem

Review 44 (2022-11-08 - Rating: 5)
Shout out to Eric! Stellar customer service. I was feeling under the weather this morning and came into Starbucks for a warm drink. I asked him to give me anything that would help me feel better. It was busy but he was pleasant and swift with his recommendation. After 1 minute of enjoying this drink, I felt so much better! I then tried to order the same thing at my campus Starbucks and was terribly disappointed. I went back to this location to ask him for a second one. Thanks Eric for helping this busy student survive her day of classes. 🙏🙏🙏

Review 45 (2020-03-14 - Rating: 4)
Star bucks is pretty good, they started making plant milk available which is great.

Review 46 (2019-04-19 - Rating: 5)
I am addicted to coffee Starbucks definitely gets 5 stars from me

Review 47 (2019-03-06 - Rating: 5)
Love going to visit Starbucks in other states. Great as always.

Review 48 (2023-08-04 - Rating: 5)
Got a brown sugar shaken espresso.It’s expensive but worth it.

Review 49 (2018-09-06 - Rating: 4)
Clean and comfortable but it need more chairs for the customers

Review 50 (2017-08-04 - Rating: 5)
Great customer service and they are super fast.

Review 51 (2022-04-21 - Rating: 5)
I really respect the staff here. Very nice people. Especially since they have to deal with some of the worst humans coming from all the boroughs.Thank you for your kindness and professionalism.Please stay safe. You don’t know who is gonna go crazy.

Review 52 (2022-04-12 - Rating: 5)
Super sweet staff! Right before closing and they were in a great mood.

Review 53 (2018-05-06 - Rating: 4)
Enjoyed the coffee and danish. The setting was nice.

Review 54 (2017-10-12 - Rating: 5)
This is one of the best Starbucks I have been. Their customer service is amazing! Cashier was super extra nice without a reason. Everyone had a big smile and was energetic. Sitting area is a nice bonus :)

Review 55 (2022-10-01 - Rating: 4)
Best place clean good customer services

Review 56 (2021-06-18 - Rating: 5)
Kate is very energetic and great customer service!

Review 57 (2018-05-20 - Rating: 5)
Just like other Starbucks. Its nothing more or less.

Review 58 (2021-08-14 - Rating: 5)
THEY HAVE A DRINK THAT IS SOMETHING LIKE A STRAWBERRY ASAY I KNOW IM SPELLING IT WRONG INSTEAD OF THE STRAWBERRY YOU HAVE THIS PEACH ITS REAL GOOD

Review 59 (2018-06-06 - Rating: 5)
Excellent coffe.... best service

Review 60 (2019-11-22 - Rating: 5)
On a freezing November morning, my shivering body and cold hands needed a warm cup to grasp and clutch closely. I got what I needed, of course, but I also got warm, friendly smiles from the employees. A great start to my day of hitting up NYC.

Review 61 (2021-05-11 - Rating: 5)
OMG , they are amazing , they all are really sweet & have manners. You always get a Good Morning with soo much enthusiasm . I LOVE IT ,they always make me smile and brighten my mornings. Lady In Black hat ( sorry I forgot her name) , always make sure my frapp is great ❗️❗️ Keep up the great work guys-Kedesha :)

Review 62 (2019-06-05 - Rating: 5)
Love the coffee. The people are all so nice and when I go to my usual STBKS they recognize me and ask me if I want the usual.

Review 63 (2018-01-20 - Rating: 5)
Super clean. Polite and fun staff.

Review 64 (2021-09-14 - Rating: 5)
Service was excellent! My drink was made to perfection

Review 65 (2019-02-07 - Rating: 4)
Service can be slow at times. Never has soy milk readily available, always have to ask for it. Employees cut inline when they are making a purchase and sometimes standing and chit chatting when busy. There are several employees that are really nice and do their jobs.

Review 66 (2018-12-13 - Rating: 5)
Your run of the mill Starbucks, staff is very friendly and enthusiastic, place definitely fills up in the morning though so waiting for your daily brew may be a little longer than your average. Otherwise the quality is just what youd expect from any other SB, perhaps a touch better since you get service with a smile.

Review 67 (2018-05-24 - Rating: 4)
Be prepared for a long wait during the morning rush hour.

Review 68 (2019-01-08 - Rating: 4)
Convenient location. It has some seats outside of the shop, good for waiting for friends

Review 69 (2019-02-15 - Rating: 5)
This Starbucks is conveniently located in the Oculus for commuters, WTC tenants and tourists. Employees are friendly, never had a wrong order, and drinks are prepared in a timely manner. Beware that the morning this place is very busy and quite congested while waiting for a mobile order to be ready.

Review 70 (2020-11-27 - Rating: 4)
Gee was nice. Have the 4 scoop green tea matcha

Review 71 (2019-01-04 - Rating: 4)
Good Starbucks to go to in the WTC building. Baristas are extremely quickly and friendly and the customers form a line. Its organized well.

Review 72 (2019-03-10 - Rating: 4)
As all Starbucks, coffee was great, morning sandwiches were hot and tasty and staff was cool. Recommended

Review 73 (2019-01-18 - Rating: 5)
I am giving 5 stars for the location on the top level thats right by the train station. I frequent this location because I work in the building. Very good customer service, even if it’s crowded they always make my drinks and sandwiches in a timely manner. They are organized and know how to take care of the line and also get people in and out the door. Now this location should give a whole powerpoint presentation on ethics and customer service to the new location located on the lower level that is close to MAC. Since this location is closer to where I work, I frequent there when I go on break. Not ONCE have I had a positive experience, as all of my coworkers can vouch for. They always take FOREVER to do the simplest of things and aren’t respectful of your time. I once went there on my break to order a drink, the store was pretty empty. As I was waiting for my drink, the 2 baristas were just standing there chatting amongst themselves laughing. I had to stare at their direction for them to get the hint that I’m waiting. You can obviously make the assumption I was on break because of what I was wearing. As soon as they noticed I was staring at their direction that’s when they began to make my drink. There was absolutely no excuse for this, as it wasn’t even busy at all and I was on a time limit. Whenever I purchase anything that needs to be heated takes at least a minimum of 10 minutes. Today I was assisted disgracefully by one of the employees there that was short, wearing a black hat, had medium complexion and a pony tail. When I told her that I was waiting over 5 minutes for a simple bagel, she walked away from me, came back with the bagel that was all crumbled up and said condescendingly “It was 5 minutes, actually*” and walked away. She probably felt confident to speak in such a tone because she thought I was done receiving my order, which I wasn’t because I was waiting for a brownie which also took another while to come. She came back and I just said thank you and walked out. I told my coworkers of the behavior of this specific cast in this location and all of them had so many things to say about how negative their experiences were. One of my coworkers ordered online in advance and still had to wait 20 minutes in person to receive their order, which took the whole purpose away of ordering online. Another experience was when they took too long hearing up something so simple, which my coworker ended up speaking up about and was given a card with some credit in it for the inconvenience. She mentioned how her experience was sour every single time she visited the store. I work in customer service as well and things get much more hectic and we deal with all different kinds of clientele, and I can say they need a few pointers. I am respectful of everyone’s time, especially for those that work in the building. There are plenty of more occasions that I can mention, but point is either they need to hire new management, hire a whole new cast or have everyone attend a training as I said previously on ethics and customer service because they absolutely need it. It is a shame that they lost me as a customer along with a handful of people, we will no longer frequent there and we’ll proceed to go to the other location located on the upper level instead who have never ceased to give excellent customer service. If it wasn’t for the lower location not having their own review section, they’d get one star. This location is better off closed if they will continue to give this kind of service.

Review 74 (2019-09-19 - Rating: 5)
Anytime anyone visit a Starbucks outlet💞just amazing how the staff graciously greet you👍👍

Review 75 (2018-12-24 - Rating: 5)
Love the place. Baristas are very friendly and nice

Review 76 (2019-03-01 - Rating: 5)
Nice Starbucks. Fast and friendly baristas. No bathrooms though.

Review 77 (2018-05-17 - Rating: 5)
This Starbucks was unlike any other Ive been to! It was around 8:30am and they had Jamaican music jamming so loud that could couldnt speak to one another and make it hard to order but it was a fun new experience!

Review 78 (2018-05-17 - Rating: 5)
This restaurant now takes mobile orders, so thats awesome! I have yet to receive a messed up order (knock on wood).

Review 79 (2021-03-07 - Rating: 4)
Good service! No too crowded

Review 80 (2018-12-29 - Rating: 5)
I love myself some starbuck good place to go and order

Review 81 (2020-01-10 - Rating: 5)
Quick service. Nice baristas

Review 82 (2018-05-14 - Rating: 5)
Nice place to have coffee and food, seat and relax

Review 83 (2019-03-13 - Rating: 4)
Friendly staff. Contrary to other Starbucks in the area, theres plenty of seats to enjoy your coffee.

Review 84 (2018-10-25 - Rating: 4)
Was a lil. Slow with getting the food out!!

Review 85 (2018-07-18 - Rating: 5)
Great plCe to get your tea

Review 86 (2018-07-16 - Rating: 5)
Great food great atmosphere

Review 87 (2018-09-23 - Rating: 4)
Staff not very attentive..had to go back to the counter and ask for my order to be served. They did not give me a receipt but did not make an issue and gave me my order.

Review 88 (2019-07-07 - Rating: 4)
Love this location. They close too early

Review 89 (2018-05-24 - Rating: 5)
Can use their restroom.

Review 90 (2018-08-01 - Rating: 4)
Great coffee and nice drinks.

Review 91 (2019-01-31 - Rating: 5)
Most warming cup of latte! Thanks Ninton.

Review 92 (2019-11-19 - Rating: 4)
My order came up quick because it was Nov 11 not too many folks around in the morning @ this location WTC. At times it can get very busy with tours