Starbucks

Located in New York, New York

Address: 585 2nd Ave, New York, NY 10016, United States

Phone: +1 212-684-1299

Rating: 4.1

Services

Delivery
Drive-through
Takeaway
Dine-in
Great coffee
Great tea selection
Breakfast
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Wheelchair-accessible car park
Coffee
Organic dishes
Prepared foods
Quick bite
Small plates
Breakfast
Lunch
Dessert
Gender-neutral toilets
Toilets
Wi-Fi
Wi-Fi
Casual
Cosy
Trendy
Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students
Accepts reservations
Credit cards
Debit cards
NFC mobile payments
Credit cards
Good for kids

Photos

Latest NYC Bar Directory

Comments

Review 1 (2022-12-25 - Rating: 5)
We are currently sitting here on Christmas Day enjoying food and delicious drinks. The staff are amazing! Really made us feel welcomed and were so helpful. What an amazing start to our Christmas Day! Happy holidays from our small Kiwi family!

Review 2 (2024-09-19 - Rating: 5)
Coffee was ready on time and was perfect

Review 3 (2024-12-03 - Rating: 5)
This place is AMAZING!!! Customer service is AWESOME!!! love the variety of cups that they have.

Review 4 (2024-06-21 - Rating: 5)
Employee Recognition: LANCE from store 00831Lance greets me by name every single time I enter the store, and takes extra time to make my drink precisely how I like it.Typically, I only go to store 00831 because Lance makes the encounter extra special. Taking his time to scoop off all the extra foam from the shaken espresso, and filling my Venti cup to the rim are the small details that make the 10 minute trip worth it. I could easily go to the Starbucks two blocks away from my job but Lance makes the walk worth it every time!Drink: Ice Shaken EspressoVentiNo Milk Foam4 Pump Hazelnut syrupVanilla Sweet Cold Foam2 Pump ClassicLance, your efforts are greatly appreciated. I truly hope this review sheds light on the great asset you are to the Starbucks establishment.THANK YOU LANCE

Review 5 (2017-01-21 - Rating: 4)
Groovy chill place, sign badly lit.This Starbucks is nice, chill warm atmosphere. Good place to meet with friends & catch up or break out the books/computer and study. However, they have no illuminated sign, and unless you know where to look, you will easily miss this Starbucks after dark. So I subtract one star from what might otherwise be a perfect rating. Its right next to the Dunkin Donuts if that helps.

Review 6 (2024-10-08 - Rating: 5)
Denise and Cali were super helpful with my request and lovely to chat with

Review 7 (2021-03-04 - Rating: 5)
Oh what a great Starbucks !!! I’ve been to hundreds- nay thousands of Starbucks , and I must confess this one is so nice and homey. The vibe and location of this Starbucks is perfect.

Review 8 (2021-11-13 - Rating: 5)
The guys at the store are so friendly and the energy is great. Most importantly, the service is outstanding!!! They have a great knowledge of all the products served. There was a super busy crowd and the two gentlemen took care of the crowd expeditiously!!!!! I stopped here Saturday, November 13 at 1 pm —Absolute best service I’ve ever received at Starbucks!!

Review 9 (2024-10-28 - Rating: 5)
Goes above and beyond. I feel valued as a customer

Review 10 (2022-12-08 - Rating: 5)
Freddy at the cash was so friendly and kind. It’s a gift to have energy like that when people are cycling in and out getting their orders. My caramel brûlée latte and spinach feta wrap was what I need to start the day 💚❤️

Review 11 (2019-11-25 - Rating: 5)
The morning staff of this Starbucks has always been very kind to me. Ive only interacted with their afternoon staff once or twice but it was very much the same, al positive experiences. One suggestion though, and this goes for many of he Starbucks throughout the city: The public use electrical outlets are often loose and charging plugs fall out very easily. Perhaps the company should consider replacing the housings with more modern ones. It will likely take time and money but I think it would be a helpful idea in the long run. Other than that, Ive had largely positive experiences at Starbucks.

Review 12 (2022-01-22 - Rating: 5)
This is one of the best starbucks locations ive been to. fast, friendly employees. Drinks well done.Jon, a fellow barista, went out out of his way to helped me out to get a free drink with the star rewards. he was very friendly. thanks Jon!

Review 13 (2021-10-21 - Rating: 5)
The best Starbucks in NYC. The absolute nicest barista who take their time and prepare every drink with care. The store could be slammed but they never show their stress and maintain that warm and friendly demeanor.

Review 14 (2024-10-10 - Rating: 5)
Denise and the crew are the best!

Review 15 (2019-03-27 - Rating: 4)
Everyone knows about Starbucks so I will comment about the actual place. I went there with my daughter with wheelchair. I like that it has an accessible entrance. Inside is a bit narrow though. People had to move some chairs so we could pass. But great service!

Review 16 (2018-03-18 - Rating: 5)
Great place for breakfast , lunch and of cource a great cup of coffee. Plenty of seats, staff super nice , restaurant and restrooms very clean. They get your coffee right, and its hot. Nice quiet place to unwind or even have a small meetingThumbs up for this location🥛🥛

Review 17 (2016-08-17 - Rating: 5)
I love Tasha! She was so nice. Her customer service was extravagant. I will definitely be back soon. Thank you for making my day better Tasha!

Review 18 (2019-12-25 - Rating: 5)
Latte came out perfect! I will revisit this location.

Review 19 (2021-01-07 - Rating: 5)
This location is nicer for me mainly because the staff is very friendly and the music was more my style. I will be visiting again soon. Ill be recommending this one!

Review 20 (2024-06-11 - Rating: 5)
Very good customer service 👏 👌 👍🏻 😀 🙌 😎 👏

Review 21 (2022-11-26 - Rating: 5)
Great guys Awesome service and management Great coffee and food lovin it.Bless you guys Amin

Review 22 (2024-04-06 - Rating: 5)
Stopped by this Starbucks location recently to purchase 2 bags of the Decaf Sumatra and as always, the staff was fantastic! Special thank you to Brianna and Kasandra - friendly, welcoming and accommodating! Thank you!

Review 23 (2021-07-01 - Rating: 5)
Best service, wonderful suggestions and my food was nice and hot. Worth making the trip to this location

Review 24 (2024-04-27 - Rating: 4)
Professional friendly staff and good product

Review 25 (2018-12-02 - Rating: 5)
Very friendly staff, helpful service, and a decent amount of seating. I do wish they had wall outlets to use.

Review 26 (2023-09-12 - Rating: 5)
I stopped coming to this Starbucks months ago because I had a very bad experience with their night crew manager but I came in earlier this morning and the handsome young man alongside the 2 young ladies behind the bar were extremely polite and kind. Despite having to deal with rude customers he kept his composure and responded with kindness. They were very funny and I enjoyed my experience this time around along with their new renovation. Kudos to them and promotion/raise is well deserved for them.

Review 27 (2017-03-03 - Rating: 5)
As a cab driver I have tried the most Starbucks in the city and I can say thats is the best of them all thanks guys

Review 28 (2017-12-24 - Rating: 5)
Tiny place with 3 tables. But now theyve leased out the adjoining bank space and it will be one if the biggest Starbucks space in the city

Review 29 (2019-04-03 - Rating: 4)
Typical Starbucks fare. The lobby and seating area is small and can be crowded depending on the time you go. Get your stuff to go.

Review 30 (2021-06-26 - Rating: 5)
Nice staff...good people...always greet you with a smile

Review 31 (2019-03-16 - Rating: 5)
Very friendly woman on shift today made me fresh passion tea ❤

Review 32 (2023-11-11 - Rating: 5)
Friendly staff, they let you know when your order is up next, clean, cool service.

Review 33 (2024-01-11 - Rating: 5)
Nicole made the best caramel frappachino everrrrr

Review 34 (2016-08-10 - Rating: 4)
They have the best Pop Gourmet Sunflower Oil and Sea Salt popcorn.

Review 35 (2021-12-04 - Rating: 5)
Consistently engaged, upbeat and friendly team of baristas right here.

Review 36 (2022-02-10 - Rating: 5)
My drug of choice!!! My vendor of choice! All wired up for the day!!! Caffeinated!!! 😂Should I say more?

Review 37 (2018-09-20 - Rating: 5)
Clean, great staff, typical Starbucks atmosphere.

Review 38 (2020-10-20 - Rating: 5)
Through a pandemic, their positive attitudes are the only things that are contagious in this clean, friendly cafe

Review 39 (2021-06-25 - Rating: 5)
Standard service Starbucks style and up keep COVID-19 rules and ops in effect

Review 40 (2019-08-16 - Rating: 5)
My favorite spot

Review 41 (2019-08-10 - Rating: 5)
Awesome at home coffee shop excellent employees

Review 42 (2019-01-11 - Rating: 5)
Amazing staff! The best I’ve seen in nyc

Review 43 (2021-12-10 - Rating: 5)
The gentleman who made my Chai was awesome.

Review 44 (2023-04-12 - Rating: 5)
These people have some really decent taste in music. I go there sip coffee and steal their playlist😆

Review 45 (2022-03-09 - Rating: 5)
The friendliest and most energetic staff. Very polite, kind and helpful. Knew a lot of the regulars names. Very refreshing to see at a chain coffee shop

Review 46 (2023-02-14 - Rating: 5)
Very good service and fast.

Review 47 (2020-01-21 - Rating: 5)
The best Starbucks in the whole City. Caren (Karen?) was the manager I think she left but she was the bomb. The place was so clean and fast!!!There is a restroom and outlets to charge tour phone. This place is still great but I hope Caren was promoted because she was excellent!

Review 48 (2018-04-11 - Rating: 5)
Yum. They really understand the meaning of EXTRA caramel

Review 49 (2017-12-24 - Rating: 4)
Just like all other good Starbucks.

Review 50 (2017-05-04 - Rating: 5)
An enjoyable Starbucks, in my opinion.I visited here while in Manhattan for the day, and my experience was positive. The staff were fast with my order; the espresso was fresh, and as Id specified; the dining room was clean, and comfortably sized. Likewise, the bathroom was well-maintained. All in all, the restaurant proved to be a good place to sip coffee and read a book (though, one improvement I would suggest is some cushioning on the back of the bench seats, which dug into my spine in a bad way).Much thanks to everyone who runs this restaurant. Keep up the good work :)

Review 51 (2019-08-28 - Rating: 5)
The meeting place for several Victoria Secret Models pre and post working out

Review 52 (2023-03-26 - Rating: 5)
Great service. Always busy but very personable.

Review 53 (2022-06-07 - Rating: 5)
I always appreciate the speedy service, friendly staff and quality of the product. Cant go wrong with that!

Review 54 (2017-12-11 - Rating: 4)
Not a lot of space but, service is fast. And good spot

Review 55 (2012-12-10 - Rating: 4)
Nice quiet atmosphere on rainy day great lemon cake

Review 56 (2021-08-07 - Rating: 5)
My daughter goes in and knows what to order for me and my granddaughter I like a frozen drinks. I dont know the name. Sorry, I can only it was delicious.

Review 57 (2017-08-07 - Rating: 4)
I always order through my mobile app. My drinks are always ready when i get. Not always are the hot food items ready but for the most part its great. Good staff.

Review 58 (2017-05-19 - Rating: 4)
The tables were dirty and the music is a bit louder than i would care for

Review 59 (2022-03-28 - Rating: 5)
Lovely people work here 💃🏾🕺🏾💃🔥

Review 60 (2022-08-07 - Rating: 4)
I have been at this location several times in the past 8 years. Good staff and friendly.

Review 61 (2021-11-11 - Rating: 5)
Awesome service. All the staff was very friendly and very attentive.

Review 62 (2017-03-06 - Rating: 5)
Very friendly staff. They help make mornings ez.

Review 63 (2018-01-11 - Rating: 4)
Its just another Starbucks and I like them all

Review 64 (2022-04-19 - Rating: 5)
My own experience at this place was great.

Review 65 (2017-08-29 - Rating: 4)
Lovely lemon cake loaf! A tad slow on queue today as only one till open. Otherwise excellent!

Review 66 (2017-11-08 - Rating: 4)
Smaller narrow space but highlighted with established happy staff who play serious hip hop and current R&B favs. This place after 5pm feels like youve entered a dance club with some serious notes during the week. Usual Starbucks menu and drinks. Could be a bit cleaner though.

Review 67 (2020-03-17 - Rating: 5)
Nice workers most of the times. I have favorite spots all over the city and the drinks are to die for.

Review 68 (2015-12-24 - Rating: 5)
Absolutely love the store, Jonathan is my fav. His energy and presence is always welcoming, once he remembers your face, hell have your drink waiting for you before you get to the bar.

Review 69 (2018-06-05 - Rating: 4)
Staff excellent , friendly and efficient. Can be busy at times but line moves. Seating area a little basic and needs some TLC!

Review 70 (2020-08-16 - Rating: 5)
Good set up for social distancing. Great staff.

Review 71 (2018-07-04 - Rating: 4)
Starbucks... getting slower and pricier as we remain addicted. So what else is new?

Review 72 (2018-11-10 - Rating: 4)
I found the place quite nice and clean. The staff was very helpful and friendly.

Review 73 (2021-10-07 - Rating: 5)
Great customer service ..! Friendly staff

Review 74 (2019-08-13 - Rating: 5)
Gr8 coffee shop.. fast and nice service

Review 75 (2019-02-10 - Rating: 5)
Had an extremely pleasant experience at this SBux! Went twice in one day after visiting a patient at NYU Langone. The barista, Chauncey, not only helped me with a smile but remembered my earlier visit and order! I would definitely stop by again!

Review 76 (2021-04-08 - Rating: 5)
Absolutely amazing staff, they truly go out if their way to make you feel special! Thank you!

Review 77 (2016-08-29 - Rating: 5)
Good location. Nice staff!

Review 78 (2018-11-21 - Rating: 5)
Yeah okay its a Starbucks, but people are nice there and the bathroom was actually clean!

Review 79 (2023-01-10 - Rating: 5)
Best Starbucks baristas in the city

Review 80 (2018-05-04 - Rating: 4)
Most of the staff are very friendly. But it can be too crowded. Being the city be careful of the homeless people. One time waiting for the restroom, eventually got staff to open the door. There was a guy on the floor, an obvious OD.