Starbucks

Located in New York, New York

Address: 21 West End Ave, New York, NY 10023, United States

Phone: +1 929-243-0630

Rating: 3.7

Services

Delivery
Takeaway
Dine-in
Great coffee
Great tea selection
Breakfast
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Coffee
Prepared foods
Quick bite
Small plates
Vegetarian options
Breakfast
Lunch
Dessert
Toilets
Wi-Fi
Wi-Fi
Casual
Cosy
Trendy
Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students
Accepts reservations
Credit cards
Debit cards
NFC mobile payments
Credit cards
Good for kids

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-12-26 - Rating: 5)
It is one the best Starbucks I’ve ever been to. I go there often with some friends and it’s a great meeting place and it nice and big and has great food and drinks.

Review 2 (2023-07-06 - Rating: 5)
I’ve been going to Starbucks since 2011 and this was the first time I went to a Starbucks and left better than when I entered. The staff here is superb, they are so personable, kind and deeply helpful. I entered on a seemingly normal day for myself, into a lively cafe of people who were enjoying their experiences. The staff had organized a little event and were sharing samples of creations,that are now some of my personal favorites. Not only did this create an environment of community that is usually devoid in a Starbucks due to it being a chain; but it also made my day. This is by far the best Starbucks location I’ve been to not only in the US but abroad.

Review 3 (2024-07-06 - Rating: 5)
Seemed like place was closing down hours before the sign showed closed. Chairs flipped on top of tables. Very friendly staff.

Review 4 (2018-02-18 - Rating: 4)
Great addition to the neighborhood!EDIT (feb 2018): Its been getting quite crowded; but what bothers me the most is that the MUSIC IS EXTREMELY LOUD at this site. Its close to impossible to enjoy a cup of coffee in a pleasant environment.

Review 5 (2021-04-15 - Rating: 5)
Just came here and wow. I really felt like I was at home talking to Kay, its really easy to feel comfortable with her. Not only that but she sold me on the Blonde Brown Sugar Oat Milk Latte and just...its my go to now I dont want anything else.Kay is the exact type of person I want to see everywhere

Review 6 (2019-07-24 - Rating: 4)
I find Starbucks to be overrated and overpriced. But I needed a cup of joe to get me through my evening so it served its purpose. It was clean, the staff was courteous and I like that you don’t necessarily have to be a paying customer to sit for a bit while waiting for someone or need to pass the time.

Review 7 (2018-08-04 - Rating: 5)
Ive been here almost every weekend this summer, and every time the staff have been helpful, kind, and just overall amazing customer service. The drinks and food are good, and when I was coming in at a consistent time they started to remember my order.

Review 8 (2021-09-27 - Rating: 5)
Everyone who works at this location deserves a raise. This place is PACKED every morning and they still manage to get out orders quick and make sure that the mobile orders are going out to the right people

Review 9 (2019-03-15 - Rating: 4)
One of the newer and nicer Starbucks. Not a ton of seating, but not so few that it’s a problem. Only thing is they keep the music a little too loud.

Review 10 (2018-03-01 - Rating: 5)
One of my favorite Starbucks stores! Everyone is pretty chill there, and its quite a walk away from the train. But the atmosphere is nice.

Review 11 (2023-01-27 - Rating: 5)
This is the best Starbucks ever. They game me FREE premium quality water.

Review 12 (2018-08-24 - Rating: 4)
Well run, courteous service and coffee you would expect from sbux. Usually seating is available. Nitro cold brew on tap!

Review 13 (2018-08-14 - Rating: 5)
Good service, friendly staff and lots of space for an NYC Starbucks

Review 14 (2021-04-14 - Rating: 5)
As Starbucks go - I have found this location to be mostly stress free with friendly baristas

Review 15 (2019-12-05 - Rating: 4)
Warm friendly environment. Great coffee. Free wifi. What more do you want?

Review 16 (2023-02-28 - Rating: 5)
This Starbucks (21 West End Avenue) is great. Why? This one woman behind the counter is AMAZING! Starbucks is lucky to have her. Just the epitome of what service should be. I only wish I got her name but she worked today (2/28/23) and simply provides the most excellent service! TY!!

Review 17 (2018-01-12 - Rating: 4)
Located on a corner, plenty of window space, arm chairs, soft seating, a few tables, power outlets, WiFi.

Review 18 (2017-09-30 - Rating: 5)
Everyone is amazing cant wait for it to open October 2nd!!!

Review 19 (2018-02-26 - Rating: 5)
The staff couldn’t be nicer!! Highly recommend this location (:

Review 20 (2021-11-04 - Rating: 5)
Nice placeNice atmospherePolite and nice workersJust too expensive

Review 21 (2018-07-04 - Rating: 5)
Starbucks is consistent. I always enjoy going once in awhile.

Review 22 (2023-02-13 - Rating: 4)
This is my first time visiting this Starbucks...With that being said it was a staff of 3 employees I arrived at 6:36am and was out the door at 6:43 am2 male employees (black) & 1 female employee (Spanish)I observed the employees while waiting for a Pistachio Latte... the 2 male employees was working their buns off, especially the gentleman making the Drinks....The Spanish female on the other hand, constantly nursed a bunch of cups she was supposed to be stacking, while constantly trying to engage her male co worker in conversation... several customers were waiting for their orders,a milk like drink had spilled all over the counter behind the counter and instead of this young lady trying to help her co workers, she was constantly looking to chat at 6:40am in the morning.....It was disappointing to see her co workers carrying the weight of the work while her lazy backside, just stood by looking to run her mouth

Review 23 (2020-03-13 - Rating: 5)
Pretty good Starbucks. Only wish it had more outlets

Review 24 (2019-03-31 - Rating: 5)
Nice staff; pleasant and roomy atmosphere.

Review 25 (2022-05-18 - Rating: 5)
Their customer service has significantly improved and it’s truly a pleasure swinging by this location nowadays :)

Review 26 (2021-09-04 - Rating: 5)
Great Starbucks! People are nice. Lines can be long during rush hour but was totally tolerable.

Review 27 (2019-02-10 - Rating: 4)
Coffee so good you feel like running for president

Review 28 (2021-01-28 - Rating: 4)
This is my closest Starbucks and used to frequent it often before Covid19. There are usually long lines as they are understaffed. I highly recommend placing your mobile order before heading to this location. Even with mobile ordering, the wait time especially on weekends around 930-11 am is more than 15 minutes. However, the staff are polite and kind. They have been cleaning and maintaining all social distancing protocols.

Review 29 (2018-12-29 - Rating: 4)
I live about three blocks from the Starbucks. It is almost a 2 years old I believe and I was so happy when it opened! From about 2:45-4:30 in the afternoon it is packed with kids all trying to spend their allowances on Trent’s fraps as it is located smack next to a school. Other than a bit of slow service, this place is amazing. Staff is wonderful and kind 😀 whoever said that they were swore at by staff is probably over dramatic. The staff at this place is great!

Review 30 (2019-04-27 - Rating: 5)
Starbucks is always a welcoming experience, open to community relations. We bounded with an 11 month and his mom, a French bulldog who enthusiastically ate a bite of my vanilla scone, and a man I engagedin a discussion of the merits of Biden. Oh, yes, we enjoyed our cold brews too. The staff is professional and friendly, and the environment, clean.

Review 31 (2021-04-10 - Rating: 5)
I came in yesterday night before they were closing with my younger cousin. I didn’t realize the time and I walked up to the register and noticed they were cleaning up. I asked if they were closing and one of the girls said “yeah we are.” (Came off a little rude but it’s okay) The girl at the register named Kay said “no it’s okay what can I get for you” I said I could just take a coffee because I didn’t want to make them clean again. She insisted and said to not worry that we could order anything. Following that, Kay was soooo sweet to my cousin and I. She made conversation and was so nice I felt like she needed a good review. (I don’t usually do this) She was extremely sweet, made our night and made us try a new drink. If I lived in NYC I would go back to this Starbucks just for her!!

Review 32 (2018-05-21 - Rating: 5)
Great place to sit and work for hours on end.

Review 33 (2020-10-27 - Rating: 5)
I love this location. Its a little out the way but the service is so nice and welcoming I take the walk just for a perfect cup.

Review 34 (2018-12-29 - Rating: 5)
This is the place to go for a friendly hello & a sip. You will be missed, Tony the tiger! You were great & yes, a pro just so ya know😊

Review 35 (2021-06-23 - Rating: 5)
Vinti green tea Frappuccino (my favorite) ❤️

Review 36 (2018-03-10 - Rating: 5)
Today I went into Starbucks and due to their customer service I feel obligated to praise DJ and Markus. I oredered my favorite, Oreo frappe. I left able to make my deadline in two mins. Great service LOVE YOU GUYS

Review 37 (2018-06-20 - Rating: 5)
Kindly make the Large cup BIGGER. Thank you.

Review 38 (2019-07-16 - Rating: 5)
Its your typical Starbucks complete with public bathroom

Review 39 (2020-03-04 - Rating: 4)
Great coffee and great service. And they knew who I was without asking

Review 40 (2018-03-10 - Rating: 5)
Hello, today I came into Starbucks to get the usual mocha Frappuccino. Once again, had a fast & smooth experience with Dj & Markus. Both memeber were passionate and outgoing. They definitely reached maximum customer satisfaction for me. Will definitely be coming here consistently to get my Starbucks order. Feels like such a welcoming environment. Thank you .

Review 41 (2018-03-10 - Rating: 5)
Great service from DJ & Markus, they have very welcoming and pleasant attitudes. Love this Starbucks

Review 42 (2019-12-26 - Rating: 5)
Great location where there is no other cafe near by.

Review 43 (2019-06-11 - Rating: 4)
Busy area. But it isnt as crowded as the places in midtown

Review 44 (2018-07-01 - Rating: 5)
D.j has superb customer service and hospitality skills . She was sweet happy and energetic. Korie made me the best frapp I have had since the unicorn frapp. Very fast clean and super sweet . Thank you for the amazing experience -victoria

Review 45 (2022-08-25 - Rating: 5)
Great coffee and good service

Review 46 (2023-05-23 - Rating: 5)
Friendly & helpful staff.

Review 47 (2020-08-06 - Rating: 5)
Good service, got my order quickly.

Review 48 (2019-05-14 - Rating: 5)
Great customer service drinks were great

Review 49 (2018-08-14 - Rating: 4)
Its like any other Starbucks.

Review 50 (2017-11-23 - Rating: 5)
Wall plugs, arm chairs, good WiFi

Review 51 (2021-10-16 - Rating: 5)
Nice and genuine kind personalities

Review 52 (2019-06-02 - Rating: 5)
Good drinks and nice cashiers

Review 53 (2018-06-23 - Rating: 4)
Pretty big location. After 3pm its too loud in here as all the kids from the school next door come in to hang out. I like to come early for coffee and to read or browse online and check emails.