Starbucks

Located in New York, New York

Address: 494 8th Ave, New York, NY 10001, United States

Phone: +1 212-947-3860

Rating: 3.8

Services

No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in
Great coffee
Great tea selection
Breakfast
Solo dining
Good for working on laptop
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Wheelchair-accessible car park
Coffee
Prepared foods
Small plates
Breakfast
Lunch
Dessert
Toilets
Wi-Fi
Wi-Fi
Casual
Trendy
Family friendly
LGBTQ+ friendly
Tourists
Transgender safe space
University students
Usually a wait
Accepts reservations
Credit cards
Debit cards
NFC mobile payments
Credit cards
Good for kids

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-10-29 - Rating: 4)
Welp! I went there yesterday and the service was awesome the manager working the evening was very accommodating I wanted to change my hot drink that had become cold before I can’t get to it and I didn’t want to waste 9$….. he graciously gave me a hot latte I truly appreciate it and he didn’t do it be begrudgingly either made feel comfortable even though I was kind of worried at first… so thank you

Review 2 (2020-01-08 - Rating: 5)
Starbucks is one of the best coffee shops around the world. It has a wide variety of recipes made with cold or hot coffee as well as aromatics, tea and other types of drinks. Its bakery and pastry shop is of excellent quality but the best thing about Starbucks is the quality of service and customer service.

Review 3 (2019-08-16 - Rating: 4)
The place is very good and the cashier with the drinks server are really fast and professional, the only issue I faced during order the crusine which took more than 15 mintues while the coffee being ready from the second minute after placing the order.Time frame need to be improved in order to meet their customers satisfaction.

Review 4 (2021-09-05 - Rating: 5)
A solid Starbucks experience. Friendly staff. Move through orders quickly and accurately. Usually busy due to the location, but a nice stop on the way to or from a bus at the Port Authority bus terminal.

Review 5 (2022-11-22 - Rating: 5)
Love the employees here, their awesome! Have such nice attitudes and do not let the criminals get away with interrupting the commuters and their customers. Came here 4 days in a row with a few of my friends for our weekend trip in the city. 10/10 recommend. Even when the place was packed we didnt wait longer than 15 mins total.

Review 6 (2019-12-23 - Rating: 5)
This place is how to run a coffee shop It’s packed they have a constant line The staff are upbeat and efficient and get through hundreds of people in no time at all

Review 7 (2022-09-16 - Rating: 5)
There were three ladies here the morning I went and these gals killed it! Got my order and it was like all three of them were working on my drinks, and got them super fast! They were delicious none of them tasted burnt and this is the type of consistency I’d love to see at more Starbucks! I think this one let them choose the music and I loved it. Mary J Blige bumping in the morning was perfect. 100!

Review 8 (2022-08-22 - Rating: 5)
Excellent and friendly service. Lattes (hot and iced) were perfect.

Review 9 (2024-03-29 - Rating: 5)
Ordered via App and got what I ordered on time.

Review 10 (2020-08-31 - Rating: 5)
*Firstly you must understand Port Authority is extremely busy!The Baristas here are amazingly patient, welcoming and kind no matter how busy they get!It is truly impressive with all the personalities they come about each day.Great Team = Great Customer Service.Will continue to support this location.

Review 11 (2023-02-17 - Rating: 5)
Ive never felt compelled to leave a google review before-- every time I come to this Starbucks location, they have the best music playing and the staff is so kind and upbeat-- they genuinely seem to be having fun which is a feat considering this is located at one of the busiest intersections in the city. Love it!

Review 12 (2022-05-21 - Rating: 4)
The drinks were okay. One of them were wrong but there was an issue with the card machine that created a frenzy for myself and a few other customers. Not a big deal but it did create confusion. I feel like the situation could of been handled a little differently but after the order was paid for the drinks came out fast.

Review 13 (2019-06-18 - Rating: 5)
Gotta say this is one of the best Starbucks I’ve been to during my stay in NYC. Even with huge crowds waiting to order or pick up coffee, you’re in and out quick. Shout out to Kin, he gave me a gift card for my wait, even though I was only waiting a few minutes. Loved watching him communicate to customers on when their drink orders would be coming and made sure each one of us that was waiting was getting their food and drink in a timely matter. Wish I had this crew at my local Starbucks.

Review 14 (2018-06-02 - Rating: 5)
One of the most spacious and comfortable Starbucks in the city.

Review 15 (2024-08-26 - Rating: 5)
Great new update. Great food and amazing service!

Review 16 (2024-09-26 - Rating: 5)
Shane and Isaiah were awesome! Keep up the amazing energy!!!

Review 17 (2024-06-07 - Rating: 5)
Love it the sandwiches are great and love the cakes and of course their coffee ☕

Review 18 (2019-09-15 - Rating: 5)
The food is interesting. That is, it tastes good. They have unique and different things that you may not find an other menus. I enjoyed what I ordered. And I would definitely go back again. The wait service was also very nice they were very friendly.

Review 19 (2018-12-28 - Rating: 5)
I was impressed with the service, not fast but accommodating. IN late one night and ordered decaf coffee. I got the usual Starbucks answer they were not serving decaf. I usually leave empty handed in the evening at Starbucks around the city, This time he offered to make a decaf americano for same price. Made my night and will be back. Great customer appreciation. Despite the busy location it was well run, clean and had friendly staff.

Review 20 (2018-09-17 - Rating: 5)
Your average starbucks...busy - fast service

Review 21 (2023-02-19 - Rating: 5)
I came to nyc on vacation and this starbucks was one of the highlights of the trip! The baristas are so friendly and they made the best drinks i’ve had in a WHILE. Dreading going back to starbucks in the UK because i know it won’t compare 😔

Review 22 (2019-07-03 - Rating: 5)
I have frequented many Starbucks, but this one stands out as Absolutely the BEST, because they actually take the time to listen how I want my drink to be made!!!!! I work at night and I need a pick me up!!! This Starbucks has not failed me once. Whether Im there in the night or if I go in early in the morning, the service is Magnificent!!!!! Thank You for Always making my day!!!!

Review 23 (2024-03-19 - Rating: 5)
Frozen Pineapple Passionfruits Lemonade Refresher

Review 24 (2020-01-14 - Rating: 4)
So far as a Starbucks store is not that much big on order area but they have upstairs in need. Clean environment and service was great with fresh food::: Situated at corner of 8th Avenue & W 39th St. Manhattan NYC.

Review 25 (2022-10-30 - Rating: 5)
Great customer service, they were friendly and helpful. My friend ordered a sandwich and they were quick to apology and give her something else. Such a lovely and amazing vibe

Review 26 (2020-12-04 - Rating: 5)
I went in last Wednesday morning. It was really early so I was surprised to see everyone working was genuinely chipper and pleasant.Edit: 2 years since I wrote my original review and in the middle of 2020, they are consistently still awesome.

Review 27 (2018-12-14 - Rating: 5)
I seriously cant understand why people complain so much about the queues in this place. It is an extremely busy location at a very busy intersection. The staff are fantastic they are friendly they are courteous they do the best they can under extreme circumstances and I love them for it. Starbucks should be proud of the employees at this location for the excellent level of service they provide in a very small coffee shop.

Review 28 (2019-01-16 - Rating: 4)
Starbucks is a place to get coffee. If youre employed there, Starbucks is a place to learn how difficult customer service can be. Humanity can be a real pain in the butt.But the workers at this Starbucks make it as fun as they can. When I entered, I walked into a great musical atmosphere, being able to sing along with Christina Aguilera as she was explaining why she was a genie in a bottle.We asked for decafs, which are a complicated process because only *those* people ask for decaf, and no coffee place properly brews decaf anymore.However, the person who helped us was attentive to our needs, even as the citizens of New York City poured in to stand in line to ask for coffee.Good job, Starbucks guy, and Starbucks employees! I truly felt like I was a genie in a bottle.

Review 29 (2022-11-22 - Rating: 4)
The PABT Starbucks crew is incredible. They handle hoards of tired commuters every day with grace, kindness and flare. Hats off to these heroes.

Review 30 (2022-01-13 - Rating: 5)
I just walked in here after work and the barista jermaine was just happy and energetic. He let me know right away my order was coming up even though I had just placed it in the mobile app and he was just in such a good mood. I left smiling. Coming back here instead of 6th ave from now on

Review 31 (2018-12-19 - Rating: 4)
Great atmosphere for relaxing or even getting some work done. Nice comfortable seating and ample space so you dont feel claustrophobic in a place full of coffee drinkers!! Enjoy!!

Review 32 (2018-04-24 - Rating: 4)
This Starbucks in particular is always crowded, too crowded for how small of a space it is. I get what I need rather quickly, but as mentioned in other reviews the staff here is more of the “get you in and out asap ” attitude. Not very friendly, but I don’t come here to be friendly I just come here for my tea lol

Review 33 (2018-02-23 - Rating: 5)
Amazed at how good a Starbucks this was. Long line but moved quickly. Very conscientious staff. Mind-blowingly good latte. I always stop here on my way to the Javitz Center from Penn Station. Not good for hanging out, get it to go.

Review 34 (2019-02-08 - Rating: 5)
I give Starbucks a 10 star because you can download the app place an order and by the time you get to the place they have everything waiting for you so you dont have to wait. People always courtesy and if they mess up your order which they rarely do, they will give you another one on the house. The place is always clean and I love me some Starbucks on 8th Avenue and 39th Street, New York

Review 35 (2019-12-29 - Rating: 5)
Who doesnt love Starbucks?! I dont even drink coffee, but their tea & other beverage selections are delicious. Yes, Starbucks is a bit pricey for a cup of tea of joe, but this location is in Midtown Manhattan. Also, it nice to be able to use their restroom before standing on line to order. Theres aldo tons of seating.

Review 36 (2022-10-30 - Rating: 5)
I went with a friend to this Starbucks and the staff was friendly with us ours drinks were quick and delicious such a good vibe thank you 🙏 it was around 5:00pm -6:00pm lovely people 🙏🙏

Review 37 (2018-12-15 - Rating: 5)
Absolutely love the wide varieties of Coffee. I can go for a cold or hot coffee.. Sweet or black.. Small, medium or large cup sizes. Beware it might become your next addiction 😄

Review 38 (2023-09-27 - Rating: 5)
Very busy but great service

Review 39 (2018-05-22 - Rating: 4)
Make sure you tell the staff what you want very clearly. I thought I did, but they still got my order wrong couple of times. Anyways, this particular location has a second floor with many seats/table. Great for quick meeting or working on your laptop.Bathroom lock code is now indicated on the lock pad.

Review 40 (2019-12-26 - Rating: 4)
I needed to finish my best selling novel, so I pulled up a chair. How do I know its a best seller if its not done yet?... I wrote it at Starbucks.

Review 41 (2020-05-28 - Rating: 5)
I really loved this place, the people attending it, were super kind and friendly, I would definitely come back just for being treated as they did. The best Starbucks I have ever been in.

Review 42 (2019-05-06 - Rating: 4)
Super busy location a block from port authority bus station. Still, orders came out fast and staff was moving the line at a fast pace while being personable and friendly.

Review 43 (2018-05-29 - Rating: 4)
I hope they fix the diversity issue. Everyone needs to learn the buying power of Americas minorities. If minorities stopped buying for a day in this country many businesses will file a chapter.

Review 44 (2021-10-11 - Rating: 4)
Starbucks always does best to please thats why I love going there they always try to satisfy the customer if youre not satisfied they will appease

Review 45 (2023-01-17 - Rating: 5)
Meek was cool, good-humored and the best Starbucks employee I’ve worked with. Great experience!

Review 46 (2020-02-04 - Rating: 5)
Always is a great time to get a coffee before work, all the employees are making sure the coffee gets done fast and great. It only took them 3 minutes to get my coffee and the sandwich.

Review 47 (2021-07-28 - Rating: 4)
Starbucks coffee in USA is much better than Europe. I can now understand why people like it :)When youre here you should work with the app :)

Review 48 (2019-11-12 - Rating: 5)
A great Starbucks location. These guys were pumping the Christmas music and having fun whilst making the coffee flow. Will be back for sure.

Review 49 (2023-05-09 - Rating: 5)
I been here twice such great customer service and energy one my fav place to stop when I come to nyc

Review 50 (2023-01-19 - Rating: 5)
The drink was bomb as hell and they were extremely sweet to me and my friend. Shout out to Meek and his co-workers 😊

Review 51 (2019-02-23 - Rating: 5)
Anyways I’m not big fan of Starbucks coffee, I’m really a die hard fan of there refresher. Specially the Strawberry aceAnd they always come up with new seasonal refresher too

Review 52 (2018-10-11 - Rating: 4)
The baristas were friendly and took orders quickly. It was a busy morning and everyone had to wait a bit for their drinks but it was worth it.

Review 53 (2024-06-20 - Rating: 4)
Very crowded did not do my order on time.Expensive

Review 54 (2018-08-04 - Rating: 5)
I love this place when certain employees are there. They pay attention and have a sense of urgency. Others dont even look at u.

Review 55 (2019-12-25 - Rating: 5)
Typical Starbucks menu. Significantly more seats than in most Manhattan Starbucks locations. There is a bathroom in this location. Right near the Port Authority Bus Terminal.

Review 56 (2024-05-23 - Rating: 5)
I’ve seen the Supermarket of the future by Amazon.The Starbucks Cafe at the corner of 35th & 8th Ave, NYC is managed by Amazon and it has a restricted merchandise area, which has no attendance, cashier, or self-checkout counters. This no payment checkout process took me by surprise because I was clueless and am glad I didn’t touch every item in the store.You enter by getting your hand palm scanned and by inserting your credit card into the reader, then the gate will open allowing entry.Once inside, I decided to buy 5 NYC mugs for $12.95 + tax = $14.05 each and brought them to the pickup counter, which was partially inside the merchandise area. The Barista took me totally by surprise by saying “They have already been paid for as soon as you touched them.”I checked my bank account and noticed that Amazon Go had debited my account by $64.05, which meant I only paid $12.81 for each mug. I then checked my Starbucks app to see if I was awarded any star points and got none. This maybe why I was charged less.I ❤️the shopping marts of the future.

Review 57 (2020-02-17 - Rating: 4)
Was satisfied with my frappe and pastry. Service was just a little slow. Very comfortable sitting inside.

Review 58 (2022-10-06 - Rating: 5)
This starbucks has immaculate vibes. Employees are so kind and fun to talk to, Im excited to return.

Review 59 (2019-08-25 - Rating: 4)
Its one of the busier franchises...but the staff is quick on their feet..a good place to get a snack and a drink before the commute

Review 60 (2018-08-11 - Rating: 5)
Great and friendly staff. Thanks guys! 👍☕

Review 61 (2018-01-24 - Rating: 5)
Just got have it is not tha water coffee!! I Bet that this 🌟 bucks is great ohh!! N. The sevice serve u w a smile that comes a long way the start of the da!!!!! Got 💘 it.

Review 62 (2022-04-21 - Rating: 5)
Best take away Black tea in the area for any holiday Brits that need a cuppa Joe to start the day 👍

Review 63 (2018-06-16 - Rating: 4)
Coffee is great. Cannot say the same about service or quality of the place itself.

Review 64 (2020-01-12 - Rating: 4)
Its a Starbucks what more can be said. At this one they often cant print a receipt. My only beef.

Review 65 (2020-03-02 - Rating: 5)
Great location. The staff is hilarious and friendly; we were serenaded by our barista this morning.

Review 66 (2022-05-26 - Rating: 5)
Great spot for a quick grab and go. Mobile orders are highly recommended.

Review 67 (2023-11-19 - Rating: 5)
Best service I’ve ever had at a Starbucks. Amazing help from a guy named Alfredo. Great people skills. Thank you, sir!

Review 68 (2024-01-30 - Rating: 5)
This place is always super busy whenever I’ve gone, but they always make my drink perfect so I love that.

Review 69 (2019-11-05 - Rating: 4)
Better than your average Starbucks. Always great service and delicious Nitro Cold Brew.

Review 70 (2019-12-24 - Rating: 5)
Its busy at this one, but dont worry the staff rocks and cranks out orders.

Review 71 (2019-12-14 - Rating: 5)
My favorite Starbucks. Love the music, love the vibe and I love the night shift. I always leave with a smile.

Review 72 (2018-02-24 - Rating: 5)
How about an iced blonde americano.

Review 73 (2016-07-18 - Rating: 4)
Its Starbucks and yeah itll be crowded dont blame staff for this. Better than other Starbucks in NY

Review 74 (2018-03-24 - Rating: 5)
Not exactly the best cofee but is excelent and the New York atmosphere make us feel even better.

Review 75 (2021-10-31 - Rating: 5)
Always my fav! Caramel frappe with 2 shots on top! Delicious 😋

Review 76 (2017-03-16 - Rating: 4)
Great starbucks. Spacious and not as crowded as the times sq options. Nice upper level area also.

Review 77 (2017-02-02 - Rating: 5)
Great coffee great service but too many people lines are too long

Review 78 (2018-07-10 - Rating: 4)
Good service, but theres limited seating and it was standing room only when I was there.

Review 79 (2018-09-05 - Rating: 4)
Reliable brand, great service and they were pretty busy. Coffee is Starbucks, expectation met.

Review 80 (2019-03-02 - Rating: 4)
Great staff, service good n they kno most customers drink n name!!!

Review 81 (2019-10-02 - Rating: 5)
Clean and nice place.

Review 82 (2017-12-23 - Rating: 4)
Quick service considering the line

Review 83 (2019-06-30 - Rating: 5)
I dance my way in and out the service was amazing as always,my Starbucks is number one in my book

Review 84 (2023-12-26 - Rating: 5)
100000% RECOMMEND! They take orders and their customizations seriously to make the drink taste perfect! No matter how busy this place gets, the staff always everyday made my custom shaken espresso with great focus and attention to detail! The result of my drink was exceptional every time I ordered here! They have gone above and beyond each time - and I only say this because very few number of starbucks locations were able to make my shaken espresso with customizations to its full flavorful taste. Simply adored this location’s patience and customer satisfaction barista priorities, KEEP UP THE AWESOME WORK YALL!

Review 85 (2023-10-29 - Rating: 5)
Nice place. I enjoyed every moment

Review 86 (2017-03-14 - Rating: 4)
I originally stumbled upon this Starbucks by accident. I really needed coffee one morning, and even though Id walked past it several times in the street before, that day was the first time I noticed it.