Ben & Jerrys

Located in New York,

Address: 22 Riverwalk Pl, West New York, NJ 07093, United States

Phone: +1 201-867-1111

Rating: 4.3

Services

Kerbside pickup
No-contact delivery
Delivery
In-store pick-up
In-store shopping
On-site services
Takeaway
Same-day delivery
Wheelchair-accessible car park
Wheelchair-accessible entrance
Family friendly
LGBTQ+ friendly
Quick visit
Credit cards
Debit cards
NFC mobile payments
Credit cards

Photos

Latest NYC Bar Directory

Comments

Review 1 (2019-09-26 - Rating: 4)
Great location, parking is limited. Store has a great variety of flavors including vegan ice cream. Is Ben & Jerry’s ice cream so overall I would find it hard to complaint. I have been there several times and the staff is also friendly. Downside is the limited space and mostly applies to the winter months. Good flavors, good ice creams. Recommend

Review 2 (2023-07-30 - Rating: 5)
Adorable place, there’s inside and outside sitting. I ordered Salted Caramel Blondie, SweetCream&cookies, chocolate Fudge Brownie and Strawberry. yamme ice cream and kind seller.

Review 3 (2022-06-30 - Rating: 5)
Great staff scooping up delicious B&J ice cream. Scooper Kai was very helpful and provided excellent customer service. Will definitely return!

Review 4 (2022-04-09 - Rating: 5)
Great neighborhood ice cream, great flavors, great service, you scream i scream we all scream for ice cream

Review 5 (2024-07-31 - Rating: 5)
Hi! I’m a Ben&Jerry’s addict and Google confirms that my neighborhood shop is 364 ft away🤗! With young, cheerful staff, our visits are all year round. Winter? No probs-get me Americone Dream and some extra cones.Update 7/2/24-what a drop in service! I didn’t tip for the first time in 8 years!Update 7/31/24-Back to 5-star service excellence🤗

Review 6 (2022-09-19 - Rating: 4)
Great flavor selection (though, there could be more - felt like there were too many variations of chocolate). No seating indoors but little outdoors. Great location - can enjoy your ice cream and then walk by the riverfront!

Review 7 (2022-06-25 - Rating: 5)
I love this place! It’s been my local scoop shop for the past 6 years, they’re open all year round.The atmosphere is great and the prices are fair, the staff are always quick to get you what you need.They have a selection of ice cream cakes as well!Nice place to pass by before a walk on the promenade.

Review 8 (2019-05-25 - Rating: 5)
Great spot to grab and creamy ice cream and enjoy the skyline! They have a great choice and Ben & Jerry’s flavors and the portions are rather large too! Store is really cute, but indoor seating is more for 1-2 people, so enjoy it outside if you are in a group. Staff is really helpful and welcoming as you will see from other reviews here.

Review 9 (2018-09-06 - Rating: 4)
Very good ice cream here! The workers are also very kind. Was an enjoyable experience when it came to eating ice cream. Of course, peoples opinion may vary but I can say for sure I enjoyed my time at Ben & Jerrys. I would come here again for ice cream.

Review 10 (2017-07-06 - Rating: 5)
This Ben & Jerrys is nicely located. There is usually parking nearby, and there are amazing views of the New York skyline right around the corner.Its small, but lines move quickly. We especially like this location for their yearly Free Cone Day. Its a real nice place for ice cream in the area.

Review 11 (2018-10-02 - Rating: 5)
This is the best testy ice cream in the area. Youre allowed to taste test any flavor and the employees are very nice. Been here 4 times and love it. The area around the store is beautiful too.

Review 12 (2019-03-24 - Rating: 5)
Awesome ice cream! Friendly staff! Good environment!

Review 13 (2019-07-20 - Rating: 5)
Great location with the NYC skyline just down the street! Great, helpful employees and the service was top notch! Nice and very welcoming atmosphere and the ice cream is so delicious! One of my go to ice cream places! I highly recommend that you go here!!!!!

Review 14 (2023-05-30 - Rating: 4)
Good ice cream. They have most of the Ben and Jerrys flavors.

Review 15 (2022-09-15 - Rating: 5)
Veronica, the server, was very helpful. Her customer service went above and beyond and was very generous. She deserves an extra bonus from Ben & Jerrys.

Review 16 (2014-01-06 - Rating: 5)
Everyone working in there is always super friendly and accommodating. One of the freezers was broken so they only had a few normal flavors and a bunch of the greek yogurt flavors so that was disappointing. I would think if that happened, they would try to put more of the popular flavors in the one that was working instead of the greek yogurt ones.

Review 17 (2019-07-07 - Rating: 5)
Very good selections and friendly staff. The ice cream is so good, its one of my go-to places for ice cream!

Review 18 (2024-06-05 - Rating: 5)
Had the pleasure to be helped by Eric, Great service & patience with my indecisive family of 5.

Review 19 (2019-03-06 - Rating: 5)
Truly one of my favorite ice cream store. Been coming here for over 6 years. Excellent fast service. Never waiting

Review 20 (2024-06-26 - Rating: 4)
Nice area, decent portions, Ill always hate how inflation has made everything pricier, but I enjoyed my sorbet.

Review 21 (2017-04-18 - Rating: 5)
It is Ben and Jerrys what else needs to be said. Nice area and clean place. The ice cream is great and staff is always friendly.

Review 22 (2017-07-25 - Rating: 5)
Really nice store with friendly staff. Had a wonderful choclaty peanut butter swirl hot fudge Sundae. Nothing beats Ben and Jerrys.

Review 23 (2023-08-20 - Rating: 4)
First time in this place, really the place is very beautiful and affordable prices

Review 24 (2024-05-26 - Rating: 5)
Great ice cream in a lovely location with great service. The staff who helped us was very helpful and had a terrific attitude

Review 25 (2020-06-01 - Rating: 5)
Service was cordial and efficient, they kept Covid 19 safety standards, very satisfied with my experience and of course the triple caramel ice cream was 👌 excellent !

Review 26 (2019-11-20 - Rating: 5)
Ice Cream tastes great! They have every choice of ice cream that you can imagine. Not only do the sell ice cream, but other things as well that will go great in any season.

Review 27 (2019-07-25 - Rating: 5)
One of the best ice cream and I love the location.

Review 28 (2019-05-30 - Rating: 4)
Excellent icecream but please check your waffle cones before you buy they may be broken or have holes in them

Review 29 (2022-04-03 - Rating: 5)
Thanks for the big samples and serving sizes!

Review 30 (2019-09-21 - Rating: 5)
Love the tonight cookie dough flavor, they are soft and just the right amount of sweetness. Recommend it

Review 31 (2022-08-28 - Rating: 4)
Nice spot along the water. They give good portions. They are very friendly

Review 32 (2019-11-16 - Rating: 5)
What is not to like about Ben and Jerrys? Nice people, great flavors, reasonable pricing.

Review 33 (2022-05-14 - Rating: 5)
Love it

Review 34 (2022-08-09 - Rating: 5)
Excellent lactose free ice creams options available here! YAY!

Review 35 (2019-07-20 - Rating: 5)
They are great the staff is always courteous and friendly. Enjoy going there on a summer day as well as winter day.

Review 36 (2019-08-01 - Rating: 5)
Very good icecream, nice place to seat and enjoy with the family

Review 37 (2019-06-08 - Rating: 4)
Nice icecreamPlease check your waffle cones or you may end up with icecream on your clothes and hands

Review 38 (2023-07-06 - Rating: 5)
We rented the truck out of Jersey...The ice cream was amazing, fresh and creamy. The flavors Mix was delicious. The staff easy going, happy to be there and very helpful. Great vibe ✌️

Review 39 (2024-07-11 - Rating: 5)
Friendly staff

Review 40 (2019-12-09 - Rating: 5)
My kids love this placeTasty strawberry ice cream

Review 41 (2023-07-20 - Rating: 5)
The ice cream is delicious (Milk and Cookies is my favorite). The staff was wonderful and very friendly!! Will be back soon!

Review 42 (2019-03-24 - Rating: 5)
Great service and you get to try for free till you find the one you like...Delicious!!!

Review 43 (2023-05-26 - Rating: 5)
Wonderful, friendly accommodating staff and yummy ice cream of many flavors.

Review 44 (2023-04-06 - Rating: 5)
Great location, workers are always very friendly and ice cream is always great with a view!

Review 45 (2022-09-06 - Rating: 5)
A quaint little place for husband and wife to sit down and relax in the middle of the day great people nice area

Review 46 (2017-03-22 - Rating: 5)
I arrived inside the Ben and Jerrys and I greeted very well by the server. I decided on a Large Cup scoop but wondered how many flavors are available for that size. I was that Large had 3 flavor options. My choices were: Strawberry Shortcake, Caramel Almond Brittle, and the one called Milk and Cookies. I sat inside after my payment. I loved the Ice Cream ate and felt it was worth my money. The seating had a nice view that complemented my delicious Ice Cream. I love going here and would love to try out every flavor if I can.

Review 47 (2020-09-11 - Rating: 5)
Nice location. Staff are friendly. They always have all the flavors available. Due to the pandemic, theres a line that starts outside the store (on the sidewalk) and it can take 20-30 minutes during their peak hours. Its worth the wait.

Review 48 (2019-05-16 - Rating: 5)
Great location and a cute venue. The Brew manager, Flo, was very welcoming and helped us with a birthday cake. We then made some connections for parties at my local business. I was very impressed! Plus, who didnt love Ben and Jerrys??

Review 49 (2016-04-16 - Rating: 5)
Just held a birthday party there for a 3 year-old. Staff was very friendly and accommodating. Reasonably priced. We did not know we could have an ice cream shop birthday party before, and at the end had a great time!

Review 50 (2019-07-20 - Rating: 5)
No place like an ice cream shop on a hot summer night. Such an amazing vibe in the place. My family love the ice cream and the staff was so happy!

Review 51 (2020-03-15 - Rating: 5)
Who wouldnt love Ben & Jerry ice cream? :)

Review 52 (2018-10-08 - Rating: 4)
Great flavors available in non-dairy options.

Review 53 (2020-07-30 - Rating: 4)
Great liquor store and there prices are reasonable

Review 54 (2017-05-21 - Rating: 4)
So many great and delicious flavors!

Review 55 (2017-06-05 - Rating: 5)
My kids love the ice cream

Review 56 (2021-06-15 - Rating: 5)
I would like to tell you how great the service was here, specifically Tanya!!!! I drove from fort lee to the englewood location because my son requested a mini vermonster for his 4th grade graduation. Englewood said they were out of containers. I begged them to get creative somehow and use a diff container to make it happen they said no multiple times and they said I should try west New York or ridgewood. Then drove all the way to west New York and they were out of containers as well. I felt defeated and my kids were getting upset but then Tanya was willing to get creative and actually put in effort and asked me if I’d be ok with her using the only container they had left which was currently being used to store toppings. I said of course! So she took the time and washed it thoroughly and made the mini vermonster for my son, she even gave us 10% discount to celebrate his graduation. THIS IS WHAT CUSTOMER SERVICE SHOULD BE LIKE!! I greatly appreciated her and her willingness to make it happen for my son. THANK YOU!!!!! We will from now on make the west New York location our go to for Ben and Jerry’s!

Review 57 (2019-09-22 - Rating: 4)
Very nice. A little too much wait in line.

Review 58 (2019-07-21 - Rating: 5)
Great friendly staff. Indoor and outdoor sitting. Good location and enough parking space around.

Review 59 (2019-04-18 - Rating: 5)
Ben and jerrys ice cream in a location thats 2 minutes away from an amazing view of the new york city skyline. Definitely worth going around the time of a sunset

Review 60 (2019-06-10 - Rating: 4)
Great ice cream and service. Beautiful location but parking could be an issue.

Review 61 (2020-06-29 - Rating: 4)
If youre an ice-cream foodie...youll love this little ice-cream shop!

Review 62 (2019-03-16 - Rating: 4)
There ice cream is very good. I recomend the chocolate fudge brownie

Review 63 (2018-05-21 - Rating: 5)
Place is crowded but literally soo clean , cool and in a great location and ofcourse the ice cream is amazing 😍

Review 64 (2017-03-15 - Rating: 4)
Great location by the water. Perfect for ice cream and then a walk in the summer.

Review 65 (2016-10-22 - Rating: 5)
Everyone working in there is always super friendly and accommodating. AWESOME!!!! Just got back from here.

Review 66 (2016-09-20 - Rating: 5)
When it comes to CUSTOM ice Cream flavors, this is the place to go. They have some out of this world flavors. Give it a shot. Worth it!

Review 67 (2016-07-29 - Rating: 5)
Really great! There were a lot of customers there, and they took care of us all very well. A very clean place as well.

Review 68 (2017-04-09 - Rating: 5)
Pretty great place to get some Ice-Cream on a nice summer afternoon.

Review 69 (2020-12-12 - Rating: 5)
Beautiful location.Sit outside and enjoy the view.

Review 70 (2017-07-02 - Rating: 5)
Great price for awesome ice cream, and the river and view of NYC is right down the block.

Review 71 (2017-05-27 - Rating: 5)
I go here all the time for ice cream and shake! Refreshing and taste amazing

Review 72 (2017-11-25 - Rating: 4)
Good ice cream, kind service

Review 73 (2019-02-15 - Rating: 5)
Awesome flavors. Love the hard ice creams.

Review 74 (2017-07-15 - Rating: 4)
This place is delicious...ly expensive. But the satisfaction of getting to enjoy amazing ice cream while getting absorbed into the incredible views of the city almost makes it worth the price.

Review 75 (2019-06-20 - Rating: 5)
Delicious treats for a hot summer day. Samples are available.

Review 76 (2018-04-24 - Rating: 5)
Love this place! Especially in theirs annual free cone day ;)

Review 77 (2019-03-05 - Rating: 5)
One of the few quality ice cream places open even during winter. During winter the lines are non-existent and service is friendly and quick.

Review 78 (2017-08-29 - Rating: 5)
Good ice cream and nice river walk

Review 79 (2017-05-31 - Rating: 4)
Ice cream is really good + the fact that there are multiple flavors

Review 80 (2018-09-23 - Rating: 5)
Great service! Yummy ice cream

Review 81 (2018-11-19 - Rating: 5)
Great service the employees are amazing and very helpful and polite.

Review 82 (2018-08-16 - Rating: 5)
Nice atmosphere comfy outside seating

Review 83 (2017-04-02 - Rating: 5)
Great variety of ice cream

Review 84 (2018-07-19 - Rating: 5)
Best icecream ever.

Review 85 (2018-09-25 - Rating: 5)
Tasty,once you taste you like again and again

Review 86 (2017-05-03 - Rating: 5)
They got vegan ice cream!!

Review 87 (2017-11-25 - Rating: 5)
My favorite ice cream in the while world.

Review 88 (2018-07-03 - Rating: 5)
Come on, its Ben and Jerrys. What else can you say?

Review 89 (2023-02-01 - Rating: 5)
Always a nice experience!

Review 90 (2017-07-30 - Rating: 4)
Our fav place to walk late nights when craving for ice cream. Very friendly staff

Review 91 (2017-09-28 - Rating: 4)
They seriously need Half Baked here!

Review 92 (2021-01-26 - Rating: 5)
Went there on a Saturday night, the service was excellent!

Review 93 (2021-05-02 - Rating: 5)
Delicious 😋 😋 🍨🍦🍨😍😍😍

Review 94 (2018-07-05 - Rating: 5)
Exceptionally good customer service.

Review 95 (2019-03-08 - Rating: 5)
Awesome ice cream!

Review 96 (2018-09-12 - Rating: 5)
My daughter piece of heaven.

Review 97 (2018-09-19 - Rating: 4)
Great ice cream.

Review 98 (2017-03-29 - Rating: 4)
My favorite ice cream

Review 99 (2020-01-11 - Rating: 5)
Great

Review 100 (2018-09-01 - Rating: 5)
Great but expensive

Review 101 (2019-07-05 - Rating: 5)
Great.

Review 102 (2021-01-14 - Rating: 5)
Love it.

Review 103 (2019-04-14 - Rating: 5)
The best

Review 104 (2017-04-15 - Rating: 4)
People are friendly

Review 105 (2019-12-22 - Rating: 5)
Its a delish

Review 106 (2019-05-25 - Rating: 5)
Amazing ice cream

Review 107 (2019-09-21 - Rating: 4)
Good ice cream

Review 108 (2019-07-29 - Rating: 5)
Good

Review 109 (2018-08-14 - Rating: 5)
Very friendly staff

Review 110 (2019-06-14 - Rating: 5)
Awesome

Review 111 (2017-03-01 - Rating: 5)
Nice

Review 112 (2019-06-06 - Rating: 5)
Amazing

Review 113 (2020-07-05 - Rating: 4)
Good icecream

Review 114 (2019-09-02 - Rating: 5)
👍🏻👍🏻👍🏻👍🏻

Review 115 (2018-12-27 - Rating: 5)
👍👍👍👍

Review 116 (2017-08-07 - Rating: 5)
Whats not to love

Review 117 (2019-06-22 - Rating: 5)
Good vibes

Review 118 (2021-06-10 - Rating: 5)
Amazing staff

Review 119 (2020-11-09 - Rating: 5)
Friendly staff.

Review 120 (2017-07-26 - Rating: 5)
Great people

Review 121 (2019-05-27 - Rating: 5)
Super awesome

Review 122 (2017-10-26 - Rating: 5)
Good place

Review 123 (2021-03-29 - Rating: 5)
Ice cream hits

Review 124 (2024-10-15 - Rating: 5)
First B&JIce cream is also chocolate.

Review 125 (2023-07-10 - Rating: 5)
A very nice place to hang out, the service is very good and you can try a flavor first in case you are not really decided. Its also close to the Hudson River and you can go for a walk while you enjoy your ice cream.

Review 126 (2018-12-28 - Rating: 5)
I really liked the place, the area where it is located is quite nice as well as the place is also very nice, clean the ice creams Diooooos of good life.

Review 127 (2019-08-24 - Rating: 5)
Delicious ice cream...good prices and service...near a beautiful view of Manhattan and a beautiful area to walk on the banks of the Hudson River...