Ben & Jerrys

Located in New York, New York

Address: 200 W 44th St, New York, NY 10036, United States

Phone: +1 212-933-4632

Rating: 4

Services

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
On-site services
Takeaway
Same-day delivery
Wheelchair-accessible car park
Family friendly
LGBTQ+ friendly
Quick visit
Credit cards
Debit cards
NFC mobile payments
Credit cards

Photos

Latest NYC Bar Directory

Comments

Review 1 (2024-12-30 - Rating: 5)
Dominic was extraordinarily kind and helpful while we picked out flavors. We went with Chunky Monkey, delicious!!

Review 2 (2023-12-30 - Rating: 4)
Friendly staff. Delicious ice cream. Clean. City prices so not cheap... No complaints

Review 3 (2023-07-28 - Rating: 4)
Have had B&J in Ithaca, NY. Wonderful crew there who allowed us testers and also suggested nice combinations. Here in Broadway, no testers, ended up choosing two similar flavors. Customer service could definitely use some improvement. Apart from this, the ice cream is amazing!!

Review 4 (2020-03-10 - Rating: 5)
Definitely a tourist spot, but really yummy ice cream. The staff was friendly and fast. The small ice cream cone is still 2 scoops of ice cream, so you we split it between two people. The 7 dollar price tag is on par with the Times Square location.

Review 5 (2024-08-24 - Rating: 4)
The ice cream destination of Ben $ Jerry, I would recommend Sorbet as Pint ice cream we can buy from any grocery stores!

Review 6 (2024-11-01 - Rating: 5)
Ice cream was great not gonna lie

Review 7 (2018-08-07 - Rating: 5)
Yummmy chocolate fudge ice cream served in chocolate dipped cone. You get to make your NY sovenier too for just 51cents.

Review 8 (2024-06-15 - Rating: 5)
One my favorite ice cream: Vanilla Flavor from Ben & Jerrys!Near Times Square! I love it

Review 9 (2022-03-01 - Rating: 4)
I saw someone passing by with a yummy looking waffle cone and eating ice cream. And thats it!!!!!! I had to find out where did it come from lol so we walked straight on the same street he came from and we found it , yaay. I knew Ben and Jerrys was there but didnt go in. But this time , at 10pm at night , I had to hahaIt was busy at that time but well managed. They had two fridges for ice cream and nice flavours. They had 2 different flavors in coffee. And I had to get them both ♥️ so I got a nut waffle cone with two scoops of each coffee ice cream. My friend got Coffee and Butter pecans.They scoped it nicely and have a spoon ( you definitely need that 😂)I loved both coffee ice creams and butter pecan. It was yummy too. They were fresh and tasty. But , the nut cone I got tasted bit off. I guess it was the peanuts. As if they are old. I guess Ill never go for nutty ones again lol plus the cone tasted like eggy. Idk if they use eggs to make waffle cones?Next time Ill get in cups and go back again haha

Review 10 (2024-07-10 - Rating: 5)
Love that they have non-dairy options.. and they taste pretty darn good! I recommend the strawberry cheesecake non-dairy.

Review 11 (2017-09-10 - Rating: 4)
It is not my favorite ice cream nut it is delicious and have a pretty good variety

Review 12 (2024-01-28 - Rating: 5)
Very friendly staff and quick service. We were in and out in 5 minutes with our ice cream cones and bowls. Highly recommended!

Review 13 (2021-05-09 - Rating: 5)
Cozy little inside, benches outside, delicious ice cream, helpful staff! Just wish they had a wheelchair ramp.

Review 14 (2024-03-04 - Rating: 5)
Jeremy provided amazing customer service when I wanted a special flavor that wasnt on UberEats. He went out of his way to be helpful and accommodating. Shoutout to Jeremy!!

Review 15 (2019-06-30 - Rating: 4)
Excited to get late night ice cream. Lots of yummy flavors and non-dairy options too. Good music and friendly staff:)

Review 16 (2023-02-15 - Rating: 5)
Wow that ice cream was soooooo amazing , after being disappointed at carmines , this made my day much better and the selection is very limited but I will definitely go back and get the dirt cake fosho

Review 17 (2024-09-23 - Rating: 5)
Just ice cream. Also specials. Its actually open.

Review 18 (2023-04-04 - Rating: 5)
A very nice spot for some of your favorite Bens and Jerry ice cream flavors. Had the Sweet Cream and cookies and that flavor was absolutely delicious as a Spring treat! Other popular flavors maybe Cherry Garcia, Americone Dream, and the Tonight Dough. 🍦😋

Review 19 (2018-09-06 - Rating: 4)
This was my first visit to NYC and I am a real foodie. Visited Ben & Jerry’s and found it real amazing. The staff is nice. We had a Chocolate Fudge and caramelized almonds ice cream. I would rate the staff as 8/10. The icecream for the price would be 9/10. It’s a must have.

Review 20 (2021-08-03 - Rating: 5)
The new cold brew coffee fudge chip flavor is to die for!!!

Review 21 (2018-09-13 - Rating: 4)
Not bad, but a little dirty. The ice cream was the same good quality found on the West Coast. But, honestly, for a company with SO MUCH up on the walls proclaiming how much they love the earth WHY are they still providing PLASTIC spoons? Biodegradable spoons have been available for a WHILE B&J, get with the program. If you want to claim to be an Earth-focused company, then stop serving plastic to your customers. That cost you a star :P

Review 22 (2022-08-03 - Rating: 5)
Delicious icecream I got an ice-cream called something is brewing and it was amazing!

Review 23 (2017-09-13 - Rating: 4)
Went in around 8:30 PM on a weekday. The store was clean and pretty empty which was a nice break from the hustle and bustle of the Times Square area. The two ladys working were kind and helpful as wed never been to a Ben & Jerrys store before (we usually only buy the pints from the grocery store). The ice cream was yummy! Prices are higher here--but most buisnesses do charge more in the tourist areas so this is expected. My only wish would have been seating. I know a few places in the area that dont have seating or dont have enough and when your ice cream is melting it would be nice to sit and enjoy it right away.

Review 24 (2019-10-12 - Rating: 5)
Great taste with lot of varieties and different cones and cups sizesMust try it when u visit new york

Review 25 (2020-01-13 - Rating: 4)
Good ice cream very busy location but of course its in the Time Square area. Have flavors and items I have never seen in my local stores. Also had some cool merchandise.

Review 26 (2023-01-27 - Rating: 5)
The staff was great! What you’d expect from a Ben & Jerry’s. Great place to grab a cone after a show. Prices are decent for the location.

Review 27 (2024-07-22 - Rating: 5)
Cool flagship store for Times Square. Good service

Review 28 (2022-04-18 - Rating: 5)
Amazing staff and delicious ice cream!!!

Review 29 (2019-07-08 - Rating: 5)
Very clean small and quiet place. Theres no where to sit but theres a ledge to lean on. The ice cream was delicious and they had this amazing brownie/ cookie combination it was amazing.

Review 30 (2018-09-15 - Rating: 5)
This is a short review but hey it was great ice cream!

Review 31 (2021-06-29 - Rating: 5)
Got the Mini Vermonster with the following flavours: strawberry cheesecake, chocolate chip cookie dough, butter pecan, and milk & cookies. All the flavours are amazing!!!! It was huge and more than enough for 4 people to share 😁

Review 32 (2023-04-02 - Rating: 4)
Staff was friendly, and the ice cream is fantastic, but the place is a little narrow for Times Square. The churro ice cream is godly!

Review 33 (2016-10-30 - Rating: 5)
Great service and great icecream selection. Staff on the night did not have much warmth but working in times square would suck the soul right out of me as well. Dont miss it.

Review 34 (2023-03-18 - Rating: 5)
Nice ice cream spot near time square. Always been a fan of ben & jerry ice creams.

Review 35 (2024-06-15 - Rating: 4)
Tried out Americone and Strawberry Cheese ice cream in a waffle. Delicious! Enjoyed every moment of it.

Review 36 (2019-01-07 - Rating: 5)
I have been surprised to find an excellent gluten-free and dairy free “ice-cream” here. And many (dairy) flavors for the rest of the family!

Review 37 (2016-06-29 - Rating: 4)
Love Ben and Jerrys ice cream! They have a lot of great flavors, my favorite flavor is Cherry Garcia!

Review 38 (2022-05-16 - Rating: 4)
Its good. We came around 9 and they were out of some ice creams. Other than that it was delicious

Review 39 (2016-11-04 - Rating: 5)
There is nothing like ice cream to make you happy

Review 40 (2018-05-26 - Rating: 4)
Fast service and great ice cream! Its very pricey so make sure to have some extra money on you before coming

Review 41 (2024-06-04 - Rating: 5)
One of my favourite parts of Times Square, and NYC for that matter.

Review 42 (2020-02-11 - Rating: 5)
Great service. The ice cream is Ben & Jerrys so you know thats good.

Review 43 (2017-04-20 - Rating: 5)
You will never go wrong with their mouth-watering ice creams

Review 44 (2023-01-25 - Rating: 4)
Marshmallow sky is ELITE. Staff let us hang out in there for like 20 minutes

Review 45 (2020-11-07 - Rating: 4)
Wonderful strawberry cheeseshake but not sure if it was worth 7 whole dollars.

Review 46 (2016-03-14 - Rating: 4)
The service is not the best. The man who was taking care of us never even smiled and wasnt happy doing his job. The flavours are delicious.

Review 47 (2022-11-19 - Rating: 5)
Had my favorite flavor - half baked!! Yum. Generous servings.

Review 48 (2019-09-23 - Rating: 4)
Usual ice cream quality and flavors but its a buy and walk place so dont expect to sit

Review 49 (2023-04-08 - Rating: 4)
Was free Ive cream day. Hardly a line. Chocolate brownie ice cream for the win

Review 50 (2017-03-02 - Rating: 5)
Really good ice creams ! The place is really small, no table available

Review 51 (2021-08-02 - Rating: 5)
They helped me decide what I wanted with patience and gave great portions. A lovely experience.

Review 52 (2018-02-18 - Rating: 5)
Ice cream expert and here was one of the best ice creams I’ve ever had.

Review 53 (2019-06-20 - Rating: 4)
Delicious as always. I got two scoops to go. The staff was nice.

Review 54 (2022-05-18 - Rating: 5)
Simply..Some of the very best ice cream in the world...

Review 55 (2024-01-04 - Rating: 5)
This place has the best chicken Parmesan! (I also like the ice cream.)

Review 56 (2023-01-04 - Rating: 5)
How can u not love Ben & Jerry’s !!!!#CHERRYGARCIA#WAFFLECONE

Review 57 (2021-08-01 - Rating: 5)
Good icecream. Havent been to one in forever.

Review 58 (2023-06-01 - Rating: 5)
Definitely a place I always stop it when I’m in the city. Wide variety of flavors, whether you are just getting a few scoops, a sundae, or a shake. Some of the best icecream I’ve ever had is here!

Review 59 (2023-01-28 - Rating: 4)
The Ice Cream Is Great but the two female Staff here I encountered couldve been much friendlier when I simply asked questions about why Half Baked my favorite flavor wasnt on the menu. However this wont hender me from buying your Ice Cream. Ill visit a different location next time. Ive also tried Chunky Monkey, Chocolate Chip Cookie Dough, and particularly Vanilla at this location. Ill post Ice Cream photos on the next review.

Review 60 (2023-06-27 - Rating: 5)
The sunflower butter base is some of the BEST vegan ice cream I have ever had and the cookie dough with almond milk was fabulous.Follow @pivonkasplate for my favorite NY eats and drinks :)

Review 61 (2017-06-07 - Rating: 5)
Who doesnt love ice cream. Nothing bad to say about this place.

Review 62 (2023-10-26 - Rating: 5)
I didn’t know a store like this existed and the fact that it does brings my heart joy! The ice cream is amazing and they have dog treats too 😍

Review 63 (2022-10-16 - Rating: 5)
The kid likes the vanilla ice cream. They have a little gift section. It has a halloween themed interior right now.

Review 64 (2019-01-07 - Rating: 5)
Awesome Ice Cream. Thee Best. 5 Stars.

Review 65 (2019-10-10 - Rating: 4)
Enjoy coming to try the Beetlejuice ice cream sundae

Review 66 (2022-08-18 - Rating: 5)
This place is a must, the workers are so friendly and helpful with customers. We stood there enjoying our Ben and Jerry watching how efficiently they all were working. Thanks 🙏

Review 67 (2021-07-24 - Rating: 5)
Love Ben n Jerry’s

Review 68 (2019-06-01 - Rating: 5)
Ice cream is delicious. I recommend this place

Review 69 (2022-10-09 - Rating: 5)
Top notch & open late. Just be aware that after Broadway showtime, it gets busy AF

Review 70 (2021-03-22 - Rating: 5)
Had a great experience. The story itself is pretty small but other than that great. The workers were really nice. And of course they have amazing flavors of ice cream.

Review 71 (2023-09-22 - Rating: 5)
Greatest ice cream!

Review 72 (2020-08-19 - Rating: 5)
Nothing beats getting their ice cream scooped fresh for you, or put into a milkshake. The staff is helpful every time we go. This is a much welcome little escape from the craze of midtown. Take a little stroll or sit across the street in Shubert Alley as you enjoy.

Review 73 (2018-10-18 - Rating: 5)
Its Ben and Jerrys...of course this place is great!

Review 74 (2018-03-24 - Rating: 4)
Went in at around 4pm on a Friday, the place had a few customers in it and there were 2 workers. They were fast and efficient. There were no problems at all, I guess it all just depends on if you visit during a crowded time. Plus the strawberry ice cream was yummy so hooray!

Review 75 (2023-07-29 - Rating: 5)
Group of young guys were very friendly

Review 76 (2021-12-25 - Rating: 5)
What a great staff , Went for ice cream a few times while staying at Margaritaville, All the workers are wonderful and friendly and make great shakes and ice cream dishes. Its the best place to go for your ice cream...JJ

Review 77 (2015-05-27 - Rating: 5)
BEST ICE CREAM SHOP EVER!!! The store is very clean and the staff is super friendly. I visit this shop probably once a month and I have always had amazing consistent service. The vibe in the shop is great and you feel welcome and appreciated… There are many options for ice cream, but nothing will compare! If you find yourself in Times Square do yourself a favor and visit this shop.

Review 78 (2022-07-03 - Rating: 5)
Best icecream Ive ever had! It cant be beat!

Review 79 (2022-08-20 - Rating: 5)
Love the test 🍨🍦 very quick service .

Review 80 (2018-04-22 - Rating: 5)
I scream, you scream, we all scream at the never ending delays of the subway. After getting stuck in a sweltering hot subway car for a half hour, I needed to get me a sweet treat and only a heaping scoop of Cherry Garcia would do it.While tucked away in the Rockefeller center dining concourse, this Ben and Jerrys packs as much ice cream into their limited square footage as they pack sweet tastes into their inventive flavors.

Review 81 (2023-02-16 - Rating: 5)
Best ice cream near Times Square…

Review 82 (2020-11-29 - Rating: 5)
Good music, chilled staff and always good non dairy selections. I love this particular location because it is nestled away in the back side of an otherwise popular street so no lines which means no fuss.

Review 83 (2021-04-27 - Rating: 5)
I’m sorry I don’t know his name, but the young black guy that works there is amazing !!! It’s my sons birthday and we’re here from out of town he went above & beyond to last minute write on it for me & give me all the things I need to cut & eat it. He should get a raise! Lol

Review 84 (2023-09-13 - Rating: 5)
Yummiest ice cream ever

Review 85 (2019-03-24 - Rating: 5)
The ice cream and shake was delicious

Review 86 (2017-11-05 - Rating: 4)
Sweet!!!!

Review 87 (2021-07-29 - Rating: 5)
AWESOME place. Great flavor and great service.

Review 88 (2017-04-04 - Rating: 5)
I went there on the ice cream day, when they gave away free scoop of ice cream. The lines were so long and the stuffs must be busy scooping ice cream all the time. But the staff was still very friendly to me, snd that ice cream I got was tasty. I really enjoy the ice cream, and will go back again.

Review 89 (2022-03-31 - Rating: 4)
Made my sons 7th birthday cake and it was a bit hit.

Review 90 (2021-07-25 - Rating: 5)
Amazing place!! Supports the Palestinian Cause!!

Review 91 (2019-08-24 - Rating: 5)
So bringing two of my daughters to New York for meetings for modeling. Coming to try your shop out finally. From your family of Goads Durham area. Lol

Review 92 (2018-10-14 - Rating: 5)
Cookie-cookie milkshake was the best shake Ive ever had in my life.

Review 93 (2019-03-09 - Rating: 5)
Along with their lovely dairy icecream in a wide variety of flavours, Ben and Jerrys also sells amazing vegan icecream. They have a wide range of toppings and you can choose between icecream in a cone, cup or as a milkshake which is really nice.

Review 94 (2019-11-15 - Rating: 5)
Ice cream - ice cream - ice cream and then there is Ben and Jerrys.🍦😎😁

Review 95 (2018-05-04 - Rating: 5)
Loved my ice cream!

Review 96 (2017-03-08 - Rating: 5)
The best ice cream ever!

Review 97 (2018-02-26 - Rating: 5)
Get the sundae! Its a $1 more then just one scoop of ice cream and the brownie one is so freakin good!

Review 98 (2019-06-25 - Rating: 5)
Very good ice cream!

Review 99 (2017-05-13 - Rating: 4)
Great service and as always the ice cream was rich and flavourful. Yummy.

Review 100 (2016-08-10 - Rating: 5)
Great ice cream all the time

Review 101 (2018-03-12 - Rating: 5)
Good to get some B&J again. Very tasty.

Review 102 (2019-04-10 - Rating: 5)
Had some friends visit from Europe and they loved the selection.

Review 103 (2017-07-29 - Rating: 5)
Most delicious ice cream and shacks.

Review 104 (2019-08-15 - Rating: 5)
Great service! Very conscious of allergies which was great to see!

Review 105 (2021-10-20 - Rating: 5)
Got to purchase the most expensive cone of ice cream in my life time.

Review 106 (2019-07-05 - Rating: 4)
Small inside, but not too crowded

Review 107 (2022-07-12 - Rating: 5)
Delicious!! Stopped in one night fast service!!

Review 108 (2017-05-23 - Rating: 5)
Quick service good ice cream.

Review 109 (2019-02-01 - Rating: 5)
Great ice cream and friendly staff

Review 110 (2018-08-12 - Rating: 4)
Tiny place with tourist prices and fast servce.

Review 111 (2018-03-07 - Rating: 4)
Good ice cream... But pricey at the shop.

Review 112 (2016-08-08 - Rating: 5)
As expected, they have fantastic ice cream. They also had virtually no wait for a weekend.

Review 113 (2017-06-18 - Rating: 4)
They give free samples here so thats great.

Review 114 (2016-08-21 - Rating: 4)
This hidden Ben & Jerrys is quite busy even though it is off the main Times Square strip. The staff is well trained and even during the busiest of days strive to provide excellent service and products.