5 Napkin Burger

Photo of 5 Napkin Burger

Located in New York, New York

Address: 2315 Broadway, New York, NY 10024, United States

Phone: +1 212-333-4488

Rating: 4.4

Services

  • Outdoor seating
  • Kerbside pickup
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in
  • Fast service
  • Great dessert
  • Sport
  • Lunch
  • Dinner
  • Solo dining
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy-hour drinks
  • Happy-hour food
  • Late-night food
  • Organic dishes
  • Quick bite
  • Spirits
  • Vegetarian options
  • Wine
  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating
  • Bar on site
  • Gender-neutral toilets
  • Toilets
  • Wi-Fi
  • Wi-Fi
  • Casual
  • Cosy
  • Trendy
  • Family friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safe space
  • University students
  • Accepts reservations
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Good for kids
  • High chairs
  • Kids' menu
  • Free of charge street parking
  • Paid multi-storey car park
  • Paid street parking
  • Parking
  • Dogs allowed outside

Categories

  • Bar
  • American restaurant
  • Hamburger restaurant
  • Bar and grill
  • Brunch restaurant
  • Family restaurant
  • Pub
  • Restaurant

Photos

Latest NYC Bar Directory

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Ive been dining with 5NB since the Hells Kitchen location opened many years ago. Its always been a reliable and dependable restaurant. In the past decade, Ive preferred the UWS location, which has more of a neighborhood vibe.Last nights visit did not disappoint. My guest selected a burger, and I decided to try something new; a sushi combo. The place was packed like I have not seen it for a while, and the service team was gliding over the floor in high speed.Out visit was a great experience, but what Id like to highlight is the joyous and efficient service that our server Jose delivered. He is a perfect example of someone who loves what they do, someone who takes pride in what they do, and someone who completely understands what good service is. Though it was incredibly busy, he was very attentive and he seemed to make more effort than was required. I dine out frequently, in a great variety of establishments; not every server enjoys what they do. Not every server has the temerity to maneuver the needs and expectations of a moody customer base. Jose was fantastic! Kudos to the management team that decided he would be a great representative of 5NB.

  • Review 2 (2024-10-22 - Rating: 5)

    We went to dinner with my family, they have excellent service, Michelle served us and she was great 👌, she is very kind and helpful, it is difficult to find people like her. The strawberry shake is delicious, try it! Although everything was delicious; 100% recommended (and they have a childrens menu)

  • Review 3 (2024-05-20 - Rating: 4)

    The food was pretty good. We ordered from the happy hour menu. The shrimp tacos were not the best. It was a tempura shrimp with a soft tortilla shell but that tortilla was hard and kinda stale. The taco is meant to be spicy but I got the spicy sauce on the side due to my battle with acid reflux. The taco left much to desired for $10 for 2 so I would try something different next time. The staff here has always been courteous and accommodating. The wings are my favorite. I wish you could order 2 portion sizes because I wanted more after these were done because they are so tasty. We also got an onion tower not pictured here but it was delicious nonetheless just make sure you eat it while it’s hot.

  • Review 4 (2024-12-07 - Rating: 5)

    Our server Jerry was absolutely delightful. We asked for recommendations on the menu, he first asked if we wanted his favorites or most ordered. We wanted his and he offered a variety of suggestions and explained the flavor profiles of each item. He was friendly, service oriented and a top notch host of our table. Thank you Jerry at 5 Napkin Burger on the Upper West Side, NYC!!

  • Review 5 (2024-12-30 - Rating: 5)

    My first time stopping here after a client meeting. I don’t remember what burger I had but it was very good well above average. The onion rings however are the very best onion rings I have ever had, anywhere. If there is any place that can compete with this place on onion rings I’m there. Serving size, presentation, temperature taste etc. They didn’t miss a single beat I can’t say enough good things about them. If you like a good onion ring, this is a must try.

  • Review 6 (2024-11-23 - Rating: 5)

    The food was great! My husband and I both ordered the sushi special - tempura roll, crispy rice and taco - and it was great. Our server, Mel, was just lovely. Very warm, welcoming and friendly. She made it an all around great experience. We’ll be back. Thanks, Mel!

  • Review 7 (2024-12-15 - Rating: 5)

    The best burger in the city! Great atmosphere and extensive menu. Full service bar for drinks if you need to wait to be seated. Cocktails and shakes were delicious, and will definitely be returning for a 5 napkin burger. Jack took great care of us. Highly recommend.

  • Review 8 (2024-11-20 - Rating: 5)

    Love this restaurant! Was here with a friend and we had such a great experience. The service was outstanding! The host was welcoming and our server Charlie was the best! He is soo sweet and very knowledgeable about the menu. Must get the 5 Napkin burger or if your looking for something lighter the greens and grains salad with the salmon is also a great choice!

  • Review 9 (2024-07-16 - Rating: 4)

    A few branch located in Manhattan island, and we went this one.First I have to say that the staff was polite and shown to us their hospitalities. Everything was good.We ordered Truffle Burger and the other meals. All thing that we tasted was really good.Only I can criticize the price of small milk shake. The price for the small milkshake was too much.

  • Review 10 (2024-12-04 - Rating: 5)

    Marlon, the server we had was very pleasant, attentive, supportive and did a good job answering questions that we had. Food was good, cocktail was tasty, atmosphere calm, warm and welcoming.My sister and I ordered a selection of appetizers, I enjoyed all that I tried. This was my first visit in years, I plan on returning.Thank you.

  • Review 11 (2024-11-16 - Rating: 5)

    Jake was our server tonight and delivered outstanding service. Great personality. And shout out to the GM who is always so attentive & interactive. We started with a delicious spinach artichoke dip followed by my patty melt and my boyfriend 5 napkin burger. Both made to order and juicy and tasty. The diablo agave cocktail is a winner. Love this spot.

  • Review 12 (2023-12-30 - Rating: 5)

    Last minute location find. Ended up going right before the kitchen closed. Loved that they had a great vegan selection. From apps, to entree to dessert. We got options! Had the impossible burger. Was very delicious and tall. And for dessert had the vegan sundae. It was very delicious. 10/10 would come again.

  • Review 13 (2024-12-14 - Rating: 4)

    We had a great meal! Loved the greens and grains salad as a starter, and sweet potato fries with our burgers. The 5 napkin burger is a whole lot of burger - come hungry! Thanks to Mel for great service.

  • Review 14 (2024-04-25 - Rating: 4)

    At lunchtime on Tuesday, outdoor tables were available, no waiting. During the course of our leisurely lunch, tables turned over quickly. Sometimes all the tables were full, sometimes several tables were available. Enjoyed a table in the rare spring sunshine, on the sidewalk on Broadway, watching the people walk by. The onion rings tower was delicious and crispy, with both blue cheese and Caesar dressing for dipping. Shared an 8 ounce guacamole burger, which was plenty for two people. They substituted a different type of cheese at our request. We are on a low carb diet so they wrapped our burger in lettuce as a substitute for a bun. Since we already had cut the burger in half, I just used a knife and fork to eat my portion. Cooked at a perfect medium rare, an option that isnt available for the smaller burgers (medium and well done only). The burgers are tall and thick, with multiple toppings, which makes them a challenge to eat neatly. Fortunately, large, cloth napkins are provided. (One per person, not five, as the name indicates!) There were minor mistakes with side dishes and water glasses werent refilled until the end of our meal. Staff was pleasant and resolved the issue. We would go back again.

  • Review 15 (2024-09-27 - Rating: 4)

    Seriously great happy hour, $10 Tito’s martinis. $8 wings and sliders.

  • Review 16 (2024-11-17 - Rating: 5)

    I happened to be in NYC this weekend from Boston and found myself at your 5 Napkin Burger place on Broadway near 86? Street. The staff was very friendly. Jack was my wiatperson and made me feel welcome (I was alone). He made some suggestions and was attentive. The food was great 👍. The burger was so big that I was able to save half of it to have a good lunch on the train heading back to Boston. Would highly recommend your place.

  • Review 17 (2024-11-20 - Rating: 4)

    Came to 5Napkin Burger today for the first time, had a patty melt and it was absolutely delicious I will definitely get it again. And I had a roasted pineapple margarita recommended by my Waitress Mel, she was not lying when she said it was really good she gave really great menu suggestions! will definitely be back again !

  • Review 18 (2024-10-12 - Rating: 4)

    Burger is absolutely fantastic. Melts in your mouth good. However, you pay $21 for a burger and somehow it does not come with fries. How is that possible!Also taking my anger out through google reviews because the table next to us got a free chocolate cake and I would have really enjoyed one lol.

  • Review 19 (2023-05-25 - Rating: 5)

    Best meal out we’ve had in awhile!! Incredible food and excellent service!! Definitely will be back.Started with the avocado tomato and feta salad. Delish and fresh.Each got Bacon Cheeseburger with side of fries. Regular and truffle fries.Burger was very juicy and tasty. You can tell the meat was good and fresh. Good size, not too big.Everything was perfect. The service was also great. First time in months we’ve had good service from the moment we walked into the door. Looking forward to returning and trying more items on the menu.

  • Review 20 (2024-09-25 - Rating: 5)

    Had such a lovely time there. I went in to get some work done and the service was so friendly. Victor, my server, did such a great job. He struck the right balance between checking in on me and giving me space to work. Also, you can’t beat their happy hour. Those frozen Margs are strong! 10/10

  • Review 21 (2024-11-16 - Rating: 5)

    Having Jack as a server was such a great way to end my night. His service and smile made me feel so welcome, not to mention the food was great too. I don’t normally leave reviews but highly recommend 5 Napkin Burger! PS - ask for Jack!

  • Review 22 (2024-12-09 - Rating: 5)

    Andres was a fantastic Server and strongly helped contribute to another great night at 5 Napkin Burger on the Upper West Side. He was attentive, friendly, helpful with our gluten intolerance, and generally very pleasant. He is a big reason why we will return to this great restaurant.

  • Review 23 (2023-06-18 - Rating: 5)

    I love coming to this restaurant! Everything from the service- to the food is excellent! And it’s funny, every time we go, we end up sitting in the same booth. So we have a “special spot” at one of our favorite places.The food is soooo good! I can’t emphasize that enough. You will not be disappointed.

  • Review 24 (2024-12-14 - Rating: 5)

    Love 5 Napkin! Haven’t been back in a while - and everything was great! Lovely hostesses, our waitress Mel and the GM were fantastic, food was awesome as usual, and chill cozy vibe!

  • Review 25 (2024-11-23 - Rating: 5)

    10 out of 10 service. Victor was amazing. Drinks came out quickly and he made sure to check up on us throughout. Conversation with him was amazing and I’ll definitely be returning. Thank you to Victor!

  • Review 26 (2024-11-05 - Rating: 5)

    This is my favorite place to grab a frozen marg and hangout. Onion ring tower is delicious and Happy Hour deals are unbeatable. Our server Jack was so attentive and gave great suggestions! Everything was perfect from the food to the ambiance— and the service; exceptionally well done !

  • Review 27 (2024-11-26 - Rating: 5)

    I have come here many times over the years and it is consistently good. And there is something for everyone, whether you want a veggie burger, a beef burger, a fish burger, some other type of burger, or even sushi or a tasty sandwich. Also, they have a nice happy hour deal, with cheap drinks and sliders if that’s your thing. The vegetarian options are decent, and the veggie burger is excellent as well as the sweet potato fries. For the burger aficionado (of whatever variety) this should be a go-to spot in the neighborhood. Also, the server was noticeably friendly.

  • Review 28 (2024-12-05 - Rating: 5)

    Absolutely loved Mel! Amazing service. :) This place has great food and it’s beautifully setup for the holidays. Go try the pomegranate frozen margarita if you like tarte drinks :)

  • Review 29 (2024-12-13 - Rating: 5)

    We came before a concert and it was the perfect place to grab dinner near the Beacon with a kid. Melanie was a great server. Highly recommend

  • Review 30 (2024-12-07 - Rating: 5)

    Bradley was my bartender and he was wonderful!! He has amazing energy and I loved chatting with him while I had my drink. I had the “In the Garden” and it was delicious!

  • Review 31 (2024-12-23 - Rating: 5)

    Great service by Jack who proactively accommodated all our needs, particularly with a small child. He is super friendly with great energy so thank you Jack!

  • Review 32 (2024-07-09 - Rating: 5)

    Nice burgers with good ingredients. Good beers choice. Happy hours available.Friendly staff!

  • Review 33 (2023-05-24 - Rating: 5)

    We keep coming back, the service and food is always fantastic. I love this place and in the summer, sitting outside with an espresso martini is as good as it gets.

  • Review 34 (2024-11-05 - Rating: 4)

    We had a delicious dinner including burgers and sweet potato fries. Burgers were juicy as promised and service as very attentive. A good stop for a lunch or weeknight, casual dinner.

  • Review 35 (2024-10-06 - Rating: 5)

    Top 5 places to dine in definitely best services my partner and I been coming here for 4+ yrs and it never disappoints. The quality of the food it’s amazing and the drinks let’s not talk about it my girl Michelle it’s definitely your bartender to go fast and efficient always giving you her best advice on which Drinks to purchase always a pleasant time.

  • Review 36 (2024-02-12 - Rating: 4)

    Of course the Cheeseburger is Excellent 🍔 🤤The server could have been more attentive, there were not many people in the restaurant. But in all fairness she was working with an injured hand.I was startled when I asked a young man if he was taking my order and he replied No This is not the way to greet a customer. Particularly, a New Customer.

  • Review 37 (2024-10-06 - Rating: 5)

    My partner and I favorite spot to go too . Five Napkins 🙏🤍 on Broadway. The best of the best when it comes to food , service , and atmosphere . For sure within the present of the most fast efficient and organized worker Michelle . Her drinks are always the best ! Her attention to detail and respect towards her customers and work are unmatched. Seriously Thats not to say that the rest of the staff aren’t great .

  • Review 38 (2024-09-21 - Rating: 5)

    We were booked in as a group and loved the food and efficient, friendly service. It’s loud and crowded but worth it! Their signature burger was so delicious I do recommend it. Everything our group ate from vegetarian burgers to salads were raved about.

  • Review 39 (2022-02-09 - Rating: 5)

    Food was decadent and delicious. Burger was served medium rare and piled high with toppings; parmesan truffle fries were good (Standard fries with toppings)- nice pairing with the 2 for 1 mimosa. Overall very nice restaurant week experience, would recommend

  • Review 40 (2024-11-24 - Rating: 5)

    It was so busy - all ages - families - old - young! It proves the food is outstanding! Thank you Andres for the excellent service.

  • Review 41 (2024-09-14 - Rating: 5)

    Everything was good, but the cauliflower bites are so spicy. Also, hells kitchen chicken wings with Korean spice is tasty. Baja burrito is tasty. Try the 5n expressnitit; its a coffee martini with vanilla liquor, and its good.

  • Review 42 (2024-08-06 - Rating: 5)

    Top 3 best burgers in town! Great service, large selection of beers and spirits, big servings, Definitely a staple of the neighborhood!

  • Review 43 (2023-11-13 - Rating: 4)

    Quick bite at an upper west side burger which was excellent. Place get a noisy but service is good staff is friendly also they have added a new sushi bar..

  • Review 44 (2024-12-14 - Rating: 5)

    Our server Mel was fantastic! Very attentive and friendly. Made great recommendations. Will definitely be returning.

  • Review 45 (2024-12-14 - Rating: 5)

    Great food! Cool vibe and Michelle is amazing! Super friendly and informative. I’ll be back soon with friends.

  • Review 46 (2024-11-16 - Rating: 5)

    Jack was one of the best servers we have had on relaxing saturday. It made for an all aroubd great dining experience. Thank you.

  • Review 47 (2024-09-13 - Rating: 5)

    Edit: Greg reached out to me and invited my brother and I to visit again. It was a wonderful experience, great improvement from the last. The shrimp tacos were of course great, my brother and I had some drinks (him with a Shirley and me with the 5N XSPREESSOTINI). The martini was delicious and I will definitely be back to try more drinks.Mianna (Mia) provided my brother and I with great service, she was attentive and friendly. Definitely a great waitress.Original: My brother and I had the crispy shrimp tacos and they were so good. Definitely a favorite. Service Definitely needs some improvement. My waitress wasnt the best but luckily the other servers were able to help me. Would Definitely come again though to try their drinks.

  • Review 48 (2024-08-28 - Rating: 4)

    Hit on their Happy Hour 3-6pm and after 9pm so the menu is limited. The $4 Brooklyn Pilsner was perfect for a summer afternoon. The cheeseburger sliders were a bit on the too well done side. The spinach artichoke dip was just ok; the chips were not fresh (not stale, just not fresh). For value, I would return again but would try different items or try their lunch menu. Service was great. Aidewalk dining available. Aug 2024

  • Review 49 (2024-10-03 - Rating: 5)

    I work in the area and frequent in stopping by for a post-shift happy hour! The food is affordable, the drinks are tasty, and the staff is hospitable and friendly. What more could you ask for!

  • Review 50 (2024-11-07 - Rating: 5)

    The quality of meat make these burgers amazing. lunch special is perfect. avoid sitting at the bar, guaranteed bad service.

  • Review 51 (2024-12-14 - Rating: 5)

    Mel was a great server! Food was great! Five napkin is my go to stop for a good burger :)

  • Review 52 (2024-11-24 - Rating: 5)

    Love it! Great service, lovely atmosphere,and we tried the 5N Martini, which wasso fantastic!Thank you for always being reliably great!

  • Review 53 (2024-09-02 - Rating: 4)

    We all had breakfast dishes, all was good, including hamburger. Bacon is delicious. Hashbrown could be better. Coffee is good . Service was outstanding. Prices are reasonable

  • Review 54 (2023-01-10 - Rating: 5)

    I think I reviewed this before but our go to place on the UWS. We order all the time. Recommend the Asian Salad with Salmon or any of the burgers.

  • Review 55 (2024-11-22 - Rating: 5)

    Loved the food here and my server Charlie was fantastic! He was so friendly, would highly recommend

  • Review 56 (2024-11-24 - Rating: 5)

    Andres was just incredible. Very friendly and attentive. Other servers could learn a thing or two from him

  • Review 57 (2024-12-14 - Rating: 5)

    Food was delish! Mel, our server, was super sweet.10/10 would recommend!!

  • Review 58 (2023-08-16 - Rating: 5)

    Excellent services 👌🏼The staff was super friendly and helpful. The food was delicious 😋 🍔🍔 and drinks 🥤🥤lemon 🍋 ice tea definitely coming back

  • Review 59 (2024-09-25 - Rating: 5)

    Excellent food and excellent service! Definitely recommending this place to everyone I know! One of my favorite places to grab a bite now!

  • Review 60 (2023-01-18 - Rating: 5)

    This might surprise you, but after trying pretty much all of their burgers, I got to the conclusion that (personally) the Italian Spiced Turkey Burger with Smoked Mozzarella Cheese, Balsamic Peppers, Arugula & Tomato Jam.. is the best of them all! give it a try, maybe with a side of charred broccoli with tahini sauce & sesame seeds. And a ice cold coke. Also, the staff was friendly, and the service very quick.

  • Review 61 (2024-01-21 - Rating: 5)

    Nice restaurant, the food is delicious and the customer service is just flawless ❤️

  • Review 62 (2024-01-15 - Rating: 5)

    The food is consistently good. I ordered the Sweet potato fries and turkey burger. The staff is quick and very friendly. I was fascinated how many plates one server balanced at one time. This staff works hard. Customer service at its finest. Make a reservation if your wanting to dine between 5-8. Its location to the theatre district is ideal.

  • Review 63 (2024-12-15 - Rating: 5)

    Our waiter Jack was the best! The food was amazing and the service was thoughtful and consistent!

  • Review 64 (2022-07-28 - Rating: 5)

    Great! Had their restaurant week special and really enjoyed it. Good food and great service! Prices are also pretty reasonable for NYC.

  • Review 65 (2024-11-29 - Rating: 5)

    Mel was a fantastic server, with great knowledge and excellent service! Would definitely come back!

  • Review 66 (2024-11-23 - Rating: 5)

    Andres was a wonderful server. The food was amazing, came quickly. I highly recommend

  • Review 67 (2019-04-04 - Rating: 5)

    Truly excellent food here. Service was adequate. Nice also that they have an accessible rest room, for those needing that.

  • Review 68 (2021-06-04 - Rating: 5)

    We sat at the bar, the bartender gave us really good suggestions on a cocktail and some beers. Burgers were delicious and the service was friendly and professional.

  • Review 69 (2024-11-10 - Rating: 5)

    Mel was a great server! Always love 5 napkin for steady good food and service.

  • Review 70 (2024-11-14 - Rating: 5)

    Enjoyed the best truffle burger and cauliflower! Mel was our waitress and she was the best!

  • Review 71 (2024-12-01 - Rating: 5)

    Mel went above and beyond! Making sure to keep eggs out of my food and make sure I enjoyed everything! Thank you!!

  • Review 72 (2022-10-25 - Rating: 5)

    10/10 service. Happy hour menu is amazing. Drinks excellent. Went here to watch the Yankees game and eatI’d go back highly recommended

  • Review 73 (2022-07-19 - Rating: 4)

    Great food! The broccoli was incredible. Staff were friendly & attentive. Good value. I would go again.

  • Review 74 (2024-11-19 - Rating: 5)

    Mel made the experience here so welcoming and friendly. I appreciate the attention to detail & kindness. 10/10 !

  • Review 75 (2022-06-26 - Rating: 4)

    Great burger place! Would love to come back. Service was really good and food came out fast. Variety of draft beer options.

  • Review 76 (2024-03-22 - Rating: 5)

    The food was amazing but most importantly the service was everything I typically look for. Sabina was my server and she was very on point with every step of service. She paid attention to detail and made sure we had everything we needed before I even thought about things I needed to enjoy my food. Plus the food was amazing. I ate it too fast for picture.

  • Review 77 (2024-11-23 - Rating: 5)

    We had a great experience at 5 Napkin Burger to celebrate one of our ordinary days! Our server Mel was so helpful to figure out how to make our day more special. Truffle burger was beyond delicious. I would defiantly come to try Sushi Bar menus as Mel recommended us. The atmosphere here makes you feel like you are in a movie set. Highly recommended!

  • Review 78 (2024-12-13 - Rating: 4)

    They have good Appetizers during happy hour 🎉 Tns to Mei for her service 😊

  • Review 79 (2024-11-03 - Rating: 5)

    Absolutely loved this place. Rodney and Luis were absolutely so sweet and took great care of me.

  • Review 80 (2024-12-28 - Rating: 5)

    Jack was my waiter and he did an amazing job, peak server

  • Review 81 (2017-09-30 - Rating: 4)

    Great food, quick service. Nice theme, good menu and wide selection of beers and other drinks.Well accommodating with children also.

  • Review 82 (2024-06-24 - Rating: 5)

    Stopped in for a light bite and to get out of the sweltering heat. Second time as it has become our must-have when we visit NYC. Sat at the bar and did the lunch special “Pick 3”. One crispy rice cake, one taco and one roll. Did not disappoint! Had Truffle Avocado cake, Ahi Tuna Taco and Salmon/Avocado roll and a couple chilled glasses of Hess Chardonnay. Thoroughly enjoyed this meal. Servers were friendly, prompt and attentive. Place was clean and nice and cool. Highly recommend 5 Napkin Burger.

  • Review 83 (2024-12-23 - Rating: 5)

    5 Napkin was absolutely awesome tonight! Our server Jack had great recommendations and took excellent care of us. The food was delicious and this was a perfect place to start off our holiday vacation in NYC. We will definitely be back...maybe even this week!

  • Review 84 (2024-11-19 - Rating: 5)

    Mel was wonderful! Food was delicious and the atmosphere was fun. Loved it!

  • Review 85 (2024-12-15 - Rating: 5)

    José M was an amazing waiter and the food was delicious! thank you for an amazing meal

  • Review 86 (2023-12-15 - Rating: 5)

    Andreas is a lovely, warm, and inviting server who made us feel very at home 🇬🇧. The atmosphere and store interior are great and my food was delicious 😇

  • Review 87 (2024-12-13 - Rating: 5)

    Excellent food, my server was Marlon, he is the best. Thank you 5 Napkin Burger UWS.

  • Review 88 (2024-07-15 - Rating: 4)

    This is a pretty standard American place. Their food selection is fair, but their happy hour deals and creative cocktails are better. There is a relatively spacious dining room and it seemed family-friendly. No stairs, so this place seemed generally wheelchair accessible. Overall, will likely bring friends here for the happy hour again!

  • Review 89 (2023-12-20 - Rating: 5)

    It was my first time in this restaurant and without a doubt it will be one of the many times I want to visit it. Of course I recommend it. My waiter Dre was super friendly and attentive. I loved the food and much more the service. I was able to speak with one of the restaurant managers. Alberto Álvarez is very lucky to have him because he even took the trouble to approach all the tables to ask us if everything was okay, super focused on his work, without a doubt one of the best restaurants I have visited.

  • Review 90 (2023-03-04 - Rating: 5)

    Omg Im in love w/ this place. Is now my favorite. Great service omg they all were too kind w/ my family and I. The food omg the food 😋 my God the food taste like heaven 😩 😍 great atmosphere it feels so peaceful 😍 I can spent the whole day in there plus they have alcoholllllllll 😩😋🤣😍

  • Review 91 (2024-11-29 - Rating: 5)

    Phenomenal food atmosphere was great and our server Fred is the best! Ask for Fred!

  • Review 92 (2024-11-16 - Rating: 5)

    My good sis Mel definitely gave us service!!! So sweet and kind!

  • Review 93 (2024-12-01 - Rating: 5)

    Had a great time! Mel our server was amazing and she took care of our large group so well! Food was really good, I actually got the sushi and it was very yummy, good deal for $21.50!Would come back again :D

  • Review 94 (2024-12-30 - Rating: 5)

    Great place. Good food. Great service with a sense of pride… all ya can ask for in a classic American diner. The bartender Michele was our server!

  • Review 95 (2024-11-22 - Rating: 5)

    The ambient on the bar and the attention of the bartender is just amazing first time here and guess what!I’ll be back 😂

  • Review 96 (2024-11-14 - Rating: 5)

    Mel was an all star! Such a wonderful dinner with my grandkids thanks to her

  • Review 97 (2024-07-08 - Rating: 4)

    I might just be cheap, but we each paid $20 for a burger and it didn’t come with fries. The burger was great, but not THAT good and I was too salty to get a side of fries. But I loved the veggie burger (pictured).

  • Review 98 (2024-04-07 - Rating: 5)

    On a cold blustery Saturday an old friend and I randomly walked in without reservations or expectations. We were given the chance to wait at the bar for a table and the bar person offered water right away eventhough it was uncertain we could be seated. We were given a booth within 20 minutes and felt we were in the perfect place to catch up. The food was delicious too. I shall recommend to Upper West Side friends! Thank you for making us feel so welcome and taken care of!

  • Review 99 (2018-06-23 - Rating: 5)

    I enjoyed the food alot as did my date, burger was to to perfection and my date love the shrimp tempura, the fries rivaled those of shake shack or any other place...will definitely be going back!! ❤❤❤

  • Review 100 (2024-10-01 - Rating: 5)

    Lovely service:attentive and was so pleased that he asked about allergies after we ordered. very nice.

  • Review 101 (2024-03-22 - Rating: 5)

    I’ve been going to this place since I was 16. I actually celebrated my 16th birthday here and it was as a blast. Fast forward went to college and I will eat here after class. This wings and Mac were my favorite. Still as an adult I come here especially for late happy hour. The staff is great, friendly, they greet me & smile as soon as they see me. I enjoy the food, atmosphere, music and drinks. It’s my go to spot ! Onion rings, wings, shrimp tacos & 5 napkin burger are my favs.

  • Review 102 (2020-03-14 - Rating: 4)

    Pretty good, wont call it the best burger Ive ever had. Burgers are filling.

  • Review 103 (2024-04-27 - Rating: 5)

    I always have a great meal at 5 Napkin. Whether its dine-in or delivery, the food is fresh and delicious. Service at the restaurant is friendly and attentive. Delivery is super quick and the food is still fresh. The breakfast burger, grilled chicken sandwich, onion rings, double tuna roll, and the Mac and cheese our some of my favorites.

  • Review 104 (2019-07-07 - Rating: 5)

    The food was alright. Service was also alright. So, Ive returned to the same spot and I must say that this time Im going to change the 3 stars into 5 stars. The appetizers we had were extremely good. The watermelon drink was delicious.

  • Review 105 (2024-10-05 - Rating: 5)

    Always great burgers, really juice ones, and amazing service, Jose was great as usual! Thanks a Lot

  • Review 106 (2024-12-30 - Rating: 5)

    Andres was a most attentive and friendly server! Thank you!

  • Review 107 (2024-06-05 - Rating: 5)

    Delicious burgers 🍔.Good drinks.

  • Review 108 (2024-11-22 - Rating: 5)

    We came in after watching a movie and loved the food! Our server Charlie was funny and made amazing recommendations, he recommended the 5Napkin burger along with the bacon cheddar crinkle fries, delicious! Excellent beer recommendation too, and we finished off dinner with the boozy black and white milkshake! Charlies great, will definitely come back again

  • Review 109 (2024-12-12 - Rating: 5)

    Mel was super helpful when I didn’t know what to order. Yummy!

  • Review 110 (2024-12-10 - Rating: 5)

    Amazing service- great food - superb cocktails.

  • Review 111 (2024-11-24 - Rating: 5)

    Jose M. did an excellent job serving us lunch today, thank you!

  • Review 112 (2024-11-26 - Rating: 5)

    We went with our family after arriving in town to visit. Our son, daughter in law and 2 small grandchildren live on the UWS, and we eat at 5 Napkins every time we visit them. Our server, Mel, did an excellent job of taking great care of us, including getting the mac & cheese and broccoli out very quickly for a hungry 2 year old. I had the tuna burger for the first time and loved it! My wife had the 5 Napkin Burger with a fried egg - her favorite! Our kids got sushi and all shared some onion rings. All the food was delicious, and the little ones had a great experience. Highly recommended!

  • Review 113 (2023-12-19 - Rating: 5)

    Is our third time in this place and we are have been good experiences with everything. We love the avocado ranch Burger and cookies and creme milkshake. Alberto recommended us the roasted pineapple Margarita and we love it. You need to try that.

  • Review 114 (2024-12-14 - Rating: 4)

    Mel was great, love how she presented the holly jolly burger

  • Review 115 (2024-11-20 - Rating: 5)

    Great experience at 5 napkins! I’ll definitely be coming back again , burgers were prepped amazingly. Mel gave us amazing service! With people like her, I’ll come back any time

  • Review 116 (2024-11-19 - Rating: 5)

    Excellent service and foodYou will want to come back

  • Review 117 (2023-11-15 - Rating: 5)

    By far my favorite restaurant, every other week I go here with a coworker and catch up on life. The service is immaculate and the wait time is not that long. Indoor and outdoor seating and the service is just plain beautiful. Great place for a date night or family and friends.

  • Review 118 (2023-12-16 - Rating: 5)

    What a terrific place to have a casual dinner! The service is amazing, very prompt, cheery & helpful. The Happy Hour specials are tasty and very reasonably priced. Was particularly happy they were able to accommodate gluten free options too.

  • Review 119 (2024-11-04 - Rating: 5)

    José was excellent in his service. He made it an excellent experience.

  • Review 120 (2024-12-03 - Rating: 5)

    Brad gave me beer. That was awesome. I liked Brad. Go Brad. Thank you for the beer Brad.

  • Review 121 (2024-11-24 - Rating: 5)

    Mel was very attentive. Service and food were great.

  • Review 122 (2023-12-15 - Rating: 5)

    Truly amazing experience!!! Highly recommend the truffle burger its the best in town!!! Korean bbq wings had the perfect amount of kick. And who can resist a delicious cookies and cream shake to go along with the perfect burger? Alex took care of us and she was just wonderful!!! You owe it to yourself to try 5 Napkin burger today 🍔🍟❤

  • Review 123 (2023-08-09 - Rating: 4)

    Gorgeous restaurant in Upper East side neighborhood. During Sunday lunch hours, we were able to get a table without waiting. There are both indoor and outdoor seating, and a very beautiful large bar area.We got pancakes, wings and Patty melt. Pancakes were little dry, wouldn’t have nice if they were moist and softer. The wings were on the decent, would have liked that to me moist as well, but the salad and garlic parmesan sauce were good. The Patty melt was the best item. Really nice toast, with lots of paddy and cheese.We ordered the blueberry mint lemonade and strawberry milkshake as well. Both were excellent.Throughout the dining, we had a tough time finding our server, but thankfully other servers were around to help us.

  • Review 124 (2024-12-03 - Rating: 5)

    Brad was totaly rad! Great food, great service, great atmosphere!

  • Review 125 (2024-11-14 - Rating: 5)

    Delicious, please open one Downtown NYC below Canal. I’m the owner of Downtown Magazine, New York, LA Miami and Europe, luxury print magazine and we haven’t had a really good burger place downtownin a long time. I think it’s time you consider it.

  • Review 126 (2024-10-31 - Rating: 5)

    Great food, drinks and customer service. Can’t ask for anything better!

  • Review 127 (2024-12-14 - Rating: 5)

    AWESOME PLACE HIGHLY RECOMMEND. BEEN COMING HERE FOR OVER 10 YEARS.

  • Review 128 (2024-09-21 - Rating: 5)

    Everything was very delicious, the GM Greg was very sweet and checked up on my family to see if everything was great. My family and I love coming here☺️

  • Review 129 (2023-10-08 - Rating: 5)

    The service was very good, the ambience was also nice, a little noisy. My burger was delicious, I could choose how the patty should be. As a vegetarian, my wife also found a delicious salad. Overall, one of the better burger restaurants in the mid-price segment.

  • Review 130 (2024-12-22 - Rating: 5)

    I really appreciated Jacks beer knowledge

  • Review 131 (2024-11-20 - Rating: 5)

    Love coming here for the Korean BBQ wings and the roasted Brussels sprouts. (Sometimes I order a blue burger) The food is always consistent and the kitchen always cook everything to perfection. Greg and the team are always very friendly and helpful. Highly recommend Five Napkin UWS. Can’t wait to come back!

  • Review 132 (2024-11-20 - Rating: 5)

    Came here last weekend for a drink after work with a friend. The bar staff was amazing and so friendly. Fast service and delicious margs thanks to Bradley and Victor! Good drinks, good burgers, and great people! 10/10

  • Review 133 (2024-10-13 - Rating: 5)

    Andres and Mel were very attentive and helpful. Great job!

  • Review 134 (2024-12-27 - Rating: 5)

    Hands down the best burgers in the area. Very consistent in their quality.

  • Review 135 (2019-03-07 - Rating: 5)

    Not just for meat-eaters! Vegetarian dishes and their plant based burgers are savory and filling. Absolutely loved the guacamole and chips.

  • Review 136 (2024-11-21 - Rating: 5)

    Mel was a fantastic server and our food was delicious!!

  • Review 137 (2024-11-24 - Rating: 5)

    Mel was a great server. Upbeat and helpful.

  • Review 138 (2023-12-11 - Rating: 5)

    Amazing food while also having an excellent service! Started with a delicious and fresh Cheeseburger with side of fries the burger was very tasty and cook at the right temperature. Definitely will be back again.

  • Review 139 (2024-11-29 - Rating: 5)

    Mel was great! So nice!! Really great experience!

  • Review 140 (2024-11-27 - Rating: 5)

    Great dinner. Andres was a superb waiter.

  • Review 141 (2024-11-21 - Rating: 5)

    Perfect ambiance, great for after work drinks and the happy hour!! Food is also amazing as well as the service. Jose M. was the best server!! Great place to stop by after the movies too

  • Review 142 (2019-02-12 - Rating: 5)

    Had an excellent burger here tonight at this wonderful establishment. Say at the bar and couldn’t have been helped by a better bartender. It’s a shame I used to live next door to this spot 12 years ago would have loved to have this food back in the day

  • Review 143 (2024-08-06 - Rating: 5)

    Excellent service by ElizabethGood environment, love the cocktails ill be back again

  • Review 144 (2023-12-15 - Rating: 5)

    Live on the UWS and haven’t visited 5 Napkin in quite some time. What a tragic error in judgement. Immediately greeted by a lovely bartender by the name of Victor. Very engaging, explained the menu and drink selection thoroughly. Very attentive. My wife adored him. Food was delicious. Drinks were even better and very tasty. Certainly helps to have someone so attentive and eagerly willing to help. Question is why did we wait so long to return. We recommend this lovely family restaurant to all on our beloved UWS. Certainly a hidden gem of a restaurant with good food, drinks served by lovely people. Thank you 5 Napkin. Happy Holidays. We’ll see you soon. 👍

  • Review 145 (2023-09-06 - Rating: 5)

    We had a dinner (2 kids, 3 adults) last night and had takeout today! Both meals were great, burger was delicious and not too drippy, kids meals were perfect, drinks (including the mojito and watermelon marg) were great, service excellent, staff were friendly and helpful. We also sampled some of the sushi and salad fare- very nicely prepared and fresh. Definitely will return again.

  • Review 146 (2024-11-10 - Rating: 5)

    Best burger in NYC!!! Great service too!

  • Review 147 (2024-01-08 - Rating: 5)

    I stopped by for a quick eat while i was waiting for some friends. The restaurant was clean and i enjoyed i the ambiance. I had an eel avocado roll it was divine but their burgers are great as well as i have had them before. A few notable workers were anthony, chris, and marlon. Also my sushi chef Aung professional and great personality. They made this experience a delight. Thank you five napkin!

  • Review 148 (2023-05-09 - Rating: 5)

    Fries 5/5Kids cheeseburger 5/5Asian salad with tuna 4/5 (tuna could have been better)Grains salad with burger patty 5/5Food was excellent!

  • Review 149 (2024-11-06 - Rating: 5)

    5 Napkin provides an amazing atmosphere. The close camaraderie between the staff is unheard of at most other establishments - led by Greg, Megi, and Alberto, the entire serving staff (with special shout out to Marlon, Luis, Victor, Michele and Brad) feels like a family - a family you’re welcomed into with open arms. 5 Napkin is not just a tasty drink and a hearty meal, it’s an Upper West Side staple, and more importantly, it’s a warm, friendly embrace you just don’t want to miss.

  • Review 150 (2024-12-14 - Rating: 5)

    Really tasty spot!!! We enjoyed the burgers and the two for one Mimosas was a great deal. Mel was our server and was super attentive and friendly. Will be going back!!

  • Review 151 (2024-11-24 - Rating: 5)

    Mel is fantastic! Great service and wonderful human being!

  • Review 152 (2024-11-10 - Rating: 5)

    Love going here. Shout out Mel for the great service

  • Review 153 (2024-11-16 - Rating: 5)

    Everything went smoothly and Jack, the waiter was outstanding .

  • Review 154 (2023-01-05 - Rating: 5)

    I went to this place on December 31, 2022I arrive late kitchen was about to close in 20 minutes, I told my family we were going to get a bad serviced. This is what happened in typical restaurant especially when they were about to close the kitchen,while I judge the book by the covers, the staff were so accommodating, even though it was about to be New Year’s, and I was late, it was a party of five people three kids to adult,the adults already knew what they wanted but you know kids they change their mind so much. Once we got our order settled, we where late by like 10 minutes of kitchen time, they were kind enough still to make us food, the food was amazing,I repeat,amazing amazing. Kids order burgers and fries, all 3 different burgers where amazing, I order wing and fries and a salad, don’t recall the other order, wow thanks for being so generous and accommodating for me and my family, this will be a place I will recommend whit my hearts, staff where the best, before I forget it was my daughter’s birthday Also, they song happy birthday even though I was late I appreciate this so much.

  • Review 155 (2023-12-01 - Rating: 5)

    The 84th street restaurant is the best! A wonderful experience- great atmosphere-the staff did an excellent job in welcoming us and serving our meal. Our dinner was perfect. We will be back next time we are in New York

  • Review 156 (2023-07-05 - Rating: 5)

    The food was good, the service was great. The quality of the food was awesome definitely recommend.

  • Review 157 (2023-12-23 - Rating: 5)

    Nice burgers and a very service ! Pleasant place.

  • Review 158 (2023-07-09 - Rating: 5)

    Great spot to hit up for happy hour specials. This is where I go when Im in the mood for a mean burger~ the truffle burger is very yummy. I also enjoy their brussel sprouts (and I never usually order brussel sprouts anywhere else) Something about the way they make/season em is super tasty. My kid loves the kids burger meal. Good place to bring my out of town buddies too when looking for a casual but delicious bite.

  • Review 159 (2024-11-23 - Rating: 5)

    We had a great lunch. Mel is a terrific server. She greeted us promptly, provided suggestions and was attentive our entire visit.

  • Review 160 (2022-08-08 - Rating: 4)

    We really liked this place, specially because we were able to eat with our dogs under the table. The waitress was super friendly and attentive. The food didnt take too long to be on the table. The only bad thing was that I ordered a cheeseburger that had egg and sausage (cant remember the name) but I got a regular cheeseburger and due to a problem we had at that moment, we didnt have the time to tell the waitress about the mistake. Besides that this I really recommend this place.

  • Review 161 (2024-01-18 - Rating: 5)

    Ordered in - quick delivery. Friendly courier. Food was spectacular. All fresh ingredients and exactly the way we ordered it. Thank you for another great meal 5 Napkin!!

  • Review 162 (2023-12-25 - Rating: 5)

    Alberto the manager was very accommodating to my needs. He made me feel like family. I’mComing from Yonkers, Ny & my friends recommended me to go to 5 napkin restaurant and I loved it. Can’t wait to take my family!!

  • Review 163 (2024-11-16 - Rating: 5)

    My girlfriend and I visited for dinner and had Jack as our server and he was awesome! Great and great food. Would recommend to friends.

  • Review 164 (2024-09-29 - Rating: 5)

    The food at 5 Napkin Burger is consistently good! The burger I ordered was still hot and cooked to perfection! The onion rings were crisp and delicious. My food was delivered earlier than the time estimated. Eat in or delivery, I have the same great experience.

  • Review 165 (2024-11-05 - Rating: 5)

    Jack was super patient and let us know if all the changes on the menu, allowing us to make informed decisions. Everything was delicious. Great overall!

  • Review 166 (2024-11-06 - Rating: 5)

    Bradley is the best

  • Review 167 (2024-11-23 - Rating: 5)

    Wonderful atmosphere, great food, and even better service. Our server Jack had my food remade even though the error was my fault in misreading the menu. Couldn’t recommend more!

  • Review 168 (2024-11-26 - Rating: 5)

    Thank you Andres! Great service, you were the best.

  • Review 169 (2022-10-21 - Rating: 5)

    I’ve passed this restaurant multiple times and never dined in. One special day my wife and I decided to experience the vibes.I must say the truffle burger and Mac & cheese were really really good. Drinks made to order were quality prepared.Staff was very attentive and professional. I felt seen and well taken care of. I will definitely be eating here again.P.S.Don’t forget to try the Truffle Burger!!!

  • Review 170 (2024-12-17 - Rating: 5)

    Mel was such a great server. Very attentive and friendly. Will return soon!

  • Review 171 (2021-09-28 - Rating: 5)

    The food is great had a burger and fries. Drink are also good

  • Review 172 (2024-05-08 - Rating: 5)

    Our server Zoraida was so sweet. Greg was very accommodating checking in with us. Always a great experience.

  • Review 173 (2023-11-29 - Rating: 5)

    Food & service it’s 5 stars, they have so many choices, main menu, sushi, brunch all day, happy hours, also every month that have a LTO this month is a thanksgiving on a bun. Service staff is very friendly. Definitely recommend!

  • Review 174 (2024-11-05 - Rating: 5)

    Mel was super sweet! All my stars are going to them! They also gave me a free refill of my seltzer! So sweet, absolutely enjoyed my time here.

  • Review 175 (2024-11-19 - Rating: 5)

    MEL is the bomb. Super nice and chill vibe, felt homey and comfortable. Much love mel, thanks 5napkin you’re the best kind of napkin

  • Review 176 (2024-11-23 - Rating: 5)

    We love 5 Napkin UWS! Michelle took amazing care of us while attending to a busy brunch crowd and making everyone happy. 5 Stars!

  • Review 177 (2022-12-16 - Rating: 5)

    First night in NYC and we stopped here first! It was amazing. My best friend and I both had the truffle burger and my fiance had the bacon cheddar burger, we split an order of fries and the burgers were phenomenal! Thank you for the perfect start to my Bucket list dream trip! ❤️

  • Review 178 (2023-05-31 - Rating: 5)

    The return to 5 Napkins was worth the wait!Almost forgot 😬 😅 how great the burgers are at the 5.Great size, cooked to perfection (medium), and the juices were flowing over the bun....It was absolutely 💯 delicious 😋!My napkin was used frequently 🤣The salad was outstanding.Venture over on Bway and dine well.

  • Review 179 (2024-12-07 - Rating: 5)

    Mel is awesome and so is the Mac and cheese! Love that you can get burgers and sushi in the same spot

  • Review 180 (2024-09-03 - Rating: 5)

    We had a wonderful time and the food was delicious

  • Review 181 (2022-07-26 - Rating: 4)

    Came here with my girlfriend and her kids and had a good experience. The service was attentive and quick and we all enjoyed our food. I had the 5 napkin burger, my girlfriend the lobster sliders and the kids had bacon cheeseburgers. The sliders came with homemade potato chips which were tasty and the crinkle cut fries were quite good. The one low point was the sweet potato fries - we all felt they could have been crispier. The place is pricey - be prepared to pay a premium but it is a nicely made burger!

  • Review 182 (2024-11-19 - Rating: 5)

    Mel was the best server ever! ♥️

  • Review 183 (2024-10-29 - Rating: 5)

    Our waiter Jack was incredibly warm and welcoming. Everything was perfect. Nobody does grilled salmon better and the 5N salad is outstanding!

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